Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Cummings

Hemet

Summary

Dynamic and results-driven professional with a proven track record at Rodeo Smoke Shop, excelling in customer service excellence and money handling. Demonstrated ability to enhance customer satisfaction and streamline operations, achieving a notable reduction in discrepancies. Known for reliability, problem-solving skills, and a friendly demeanor that fosters repeat business.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Rodeo Smoke Shop
11.2021 - 05.2025
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Restocked and organized merchandise in front lanes.

Warehouse Assistant

Performance Team Warehouse
07.2019 - 11.2021
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Operated pallet jacks and other warehouse equipment to move goods quickly and safely.
  • Ensured optimal use of storage space through proper organization, stacking, and labeling of products within the warehouse facility.
  • Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
  • Loaded and unloaded delivery trucks promptly for further distribution.

Education

GED -

GED.com
Online
07-2024

Skills

  • Problem-solving
  • Money handling
  • Time management
  • Retail operations
  • Customer assistance
  • Customer service excellence
  • Reliability and punctuality
  • Customer service
  • Patience and empathy
  • Friendly, positive attitude

Timeline

Assistant Manager

Rodeo Smoke Shop
11.2021 - 05.2025

Warehouse Assistant

Performance Team Warehouse
07.2019 - 11.2021

GED -

GED.com

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Ashley Cummings