Ashley Constable
Brantford,ON
Summary
Proven leader and efficient team player, I excelled at Tim Hortons by enhancing customer satisfaction and streamlining operations. Skilled in kitchen sanitation and customer service, I significantly reduced discrepancies and fostered a positive work environment. My expertise in food safety practices and dedication to service excellence drove repeat business and operational success.
Overview
16
16
years of professional experience
Work History
3rd Cook
Elements Casino
Brantford, ON
07.2023 - Current
- Collaborated with team members to ensure smooth service during high-volume shifts, maintaining consistent quality standards.
- Enhanced kitchen efficiency by maintaining a clean and organized work area for seamless food preparation.
- Upheld high-quality presentation standards for each dish before being served to customers, reflecting attention to detail and pride in craftsmanship.
- Reduced food waste by managing proper storage and rotation of ingredients, ensuring freshness and quality.
- Completed tasks efficiently under pressure during peak hours while maintaining focus on producing exceptional results consistently.
Clerk
Zehrs Markets
Brantford, ON
10.2022 - 07.2023
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Optimized the use of storage space by consolidating overstock items, creating a more organized backroom area.
- Consistently lifted materials weighing as much as 50 pounds.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
Assistant Manager
Wendys Restaurant
Newmarket, ON
02.2014 - 08.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
Assistant Manager
Tim Hortons
Newmarket, ON
08.2008 - 09.2011
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Skills
- Pizza making
- Baking basics
- Kitchen Sanitation
- Food Preparation
- Food safety practices
- Customer Service
- Strong attention to safe food handling procedures
- Food handling
- Hospitality and service industry background
Languages
English
Elementary
Timeline
3rd Cook
Elements Casino
07.2023 - Current
Clerk
Zehrs Markets
10.2022 - 07.2023
Assistant Manager
Wendys Restaurant
02.2014 - 08.2017
Assistant Manager
Tim Hortons
08.2008 - 09.2011