Ashley Cisneros
Hemet
Summary
Dynamic manager with a proven track record at Freshcutsubs, excelling in customer service and team leadership. Enhanced customer satisfaction through effective conflict resolution and developed a strong company culture. Skilled in staff training and relationship building, fostering a productive environment that drove business success and employee engagement.
Overview
17
17
years of professional experience
Work History
Manager
Freshcutsubs
07.2007 - 08.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved marketing to attract new customers and promote business.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
Diploma - 9-12 Grade
West Valley High School
Hemet, CA06.2007
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Relationship building
- Shift scheduling
- Conflict resolution
Timeline
Manager
Freshcutsubs
07.2007 - 08.2024
Diploma - 9-12 Grade
West Valley High School
Similar Profiles
Juan KamberJuan Kamber
Cannabis Delivery Driver at The Family Cannabis DeliveryCannabis Delivery Driver at The Family Cannabis Delivery
Aubriana WalkerAubriana Walker
Volunteer at Revival Christian FellowshipVolunteer at Revival Christian Fellowship
Liza TannerLiza Tanner
Casher at WalmartCasher at Walmart
Ahmed LorabiAhmed Lorabi
Cashier at Home DepotCashier at Home Depot
Samantha CottonSamantha Cotton
Manager at Mellow MushroomManager at Mellow Mushroom