Ashley Berry
Guelph,ON
Summary
Hospitality professional with proven expertise from Industria Pizzeria + Bar, skilled in multitasking and enhancing guest experiences with exceptional service and a positive attitude. Mentored staff at Chop Steakhouse & Bar to boost service efficiency. Proficient in POS systems, problem-solving, and communication, ensuring smooth operations and customer satisfaction. Personable and adaptable, with a strong understanding of menu offerings, food handling protocols, and a knack for creating memorable dining experiences.
Overview
3
3
years of professional experience
Work History
Server/Hostess/Busser/Takeout
Industria Pizzeria + Bar
07.2022 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Head Hostess
Chop Steakhouse & Bar
05.2023 - 12.2023
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Streamlined the seating process for increased efficiency and reduced wait times for guests.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
Cashier
Mary Brown's Chicken & Taters
06.2021 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Commerce - Marketing Management
University of Guelph
Guelph, ON04-2028
High School Diploma -
Corpus Christi Catholic Secondary School
Burlington, ON06-2024
Skills
- Exceptional customer service
- Hospitality service expertise
- Excellent Multitasker
- Dedicated and Reliable
- Great communication skills
- Strong ability to problem solve
- Upbeat, Energetic, and positive Attitude
- Memory retention
- Cleanliness standards
Timeline
Head Hostess
Chop Steakhouse & Bar
05.2023 - 12.2023
Server/Hostess/Busser/Takeout
Industria Pizzeria + Bar
07.2022 - 09.2024
Cashier
Mary Brown's Chicken & Taters
06.2021 - 08.2022
Bachelor of Commerce - Marketing Management
University of Guelph
High School Diploma -
Corpus Christi Catholic Secondary School
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