To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Residential House Cleaner
KnA Cleaning Solutions
05.2013 - Current
Used time management and efficient cleaning methods to meet deadlines.
Delivered quality customer service to address urgent needs and cleaning requests.
Worked alongside other cleaners to complete jobs professionally and efficiently.
Cleaned and sanitized bathrooms, kitchens and other similar areas.
Exceeded client expectations to garner future services.
Maintained clean and orderly environment and kept cleaning equipment in excellent condition.
Collected payment for services rendered and provided client with billing receipts.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Adhered to professional house cleaning checklist.
Waitress
The Dam Restaurant & Bar
01.2010 - 05.2012
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Used cash registers and credit card machines to cash out customers.
Greeted new customers, discussed specials, and took drink orders.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.