Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

James Harris

Niagara Falls,ON

Summary

Dedicated Residential House Cleaner with expertise from House Cleaning, known for enhancing client satisfaction through tailored services and effective communication. Proficient in deep cleaning and stain removal, I consistently exceeded expectations, expanded clientele through referrals, and fostered teamwork, ensuring a reliable and efficient cleaning experience.

Residential cleaning professional with keen eye for detail and commitment to maintaining pristine living environments. Proven track record of delivering consistent, high-quality results while adapting to varied client needs. Team-oriented and results-driven, with strong skills in time management and organization.

Overview

2
2
years of professional experience

Work History

Residential House Cleaner

House Cleaning
01.2023 - 01.2025
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Adhered to professional house cleaning checklist.
  • Trained new employees on company policies and procedures, fostering a positive work environment built on shared knowledge and teamwork.
  • Adhered to strict safety protocols while using various cleaning products and equipment, minimizing accidents or injuries on the job.
  • Delivered tailored housekeeping services that met each client''s specific preferences, leading to higher levels of satisfaction.
  • Expanded clientele base through effective networking and positive word-of-mouth referrals from satisfied customers.
  • Followed procedures when using chemical cleaners and power equipment to prevent damage to floors and fixtures.
  • Provided excellent house cleaning and maid services to clients.
  • Streamlined cleaning processes for quicker completion without compromising quality.
  • Exceeded client expectations to garner future services.
  • Organized tasks efficiently, enabling increased productivity during each work shift.
  • Managed inventory of supplies and equipment, ensuring proper maintenance and cost-effective purchasing decisions.
  • Informed and sold clients on additional services.
  • Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
  • Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
  • Collaborated with team members to complete large-scale cleaning projects on time and within budget constraints.
  • Conducted regular inspections of completed work areas, ensuring adherence to established quality standards before leaving a property.
  • Sanitized apartments after move-out or prior to move-in.
  • Collected payment for services rendered and provided client with billing receipts.
  • Fostered open communication with clients regarding expectations and feedback, leading to better overall service delivery.
  • Maintained a high level of cleanliness in clients'' homes, resulting in increased customer retention and referrals.
  • Optimized scheduling processes for improved time management that allowed for more appointments per day.
  • Regularly updated personal knowledge of industry best practices by staying informed about new products and methods.
  • Developed strong relationships with clients, earning trust through reliability and attention to detail.
  • Demonstrated expertise in handling delicate surfaces such as hardwood floors or antique furniture by using appropriate techniques that prevented damage.
  • Provided exceptional customer service, addressing concerns and customizing services to meet individual needs.
  • Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
  • Maintained clean and orderly environment and kept cleaning equipment in excellent condition.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Verified cleanliness and organization of storage areas and carts.
  • Dusted picture frames and wall hangings with cloth.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Operated electronic backpack vacuums and floor sweepers.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Polished fixtures to achieve professional shine and appearance.
  • Handled requests for extra linens, toiletries and other supplies.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Sorted, laundered and put away various laundry items.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Returned emptied garbage receptacles to proper locations.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.
  • Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.

Education

High School Diploma -

Achimota
Ghana
03-2016

Skills

  • Stain removal techniques
  • Odor control methods
  • Flexible scheduling
  • Window washing proficiency
  • Basic repairs
  • Garbage disposal management
  • Wall and ceiling cleaning
  • Eco-friendly cleaning practices
  • Mold and mildew prevention
  • Closet decluttering
  • Bedroom organization
  • Appliance maintenance
  • Dusting and polishing furniture
  • Carpet and upholstery care
  • Efficient time management
  • Proper chemical handling
  • Floor cleaning techniques
  • Surface disinfection
  • Kitchen cleaning mastery
  • Bathroom sanitization
  • Vacuuming
  • Teamwork
  • Physically strong
  • Vacuuming and sweeping
  • Cleaning and organizing
  • Window cleaning
  • Dusting furniture
  • Hospitality background
  • Mopping and sweeping
  • Interior and exterior cleaning
  • Customer service-focused
  • Customer service
  • Floor scrubber machines
  • Housekeeping
  • Cleaning techniques
  • Residential cleaning
  • Folding clean laundry
  • Multitasking and organization
  • Room preparation
  • Infection control
  • Safety protocols
  • Chemical handling
  • Waste disposal
  • Cleaning bathrooms
  • Health and safety compliance
  • Excellent oral and written communication
  • Hazardous chemical training
  • Detail-oriented
  • Restroom detailing
  • Window washing
  • Product knowledge
  • Sorting and washing laundry
  • Exceptional communicator
  • Laundry management
  • Inventory control
  • Guest relations
  • Ordering cleaning supplies
  • Building maintenance
  • Equipment operation
  • Staff training
  • Quality assurance
  • Complex Problem-solving
  • Resident support
  • Supply inventory management
  • Ceiling fan cleaning
  • FLUENT IN [LANGUAGE]
  • Budget control
  • Basic maintenance
  • Quality assurance controls
  • Tile and grout care
  • Customer-oriented
  • Ergonomics and safety training
  • Deep cleaning
  • Chandelier cleaning
  • Safe cleaning with chemicals
  • Upholstery care
  • Dusting
  • Dish preparation
  • Glass and window washing
  • Watering plants
  • Commercial and residential cleaning
  • Focused and detail-oriented
  • Sanitization techniques
  • Washing windows
  • English language fluency
  • Polishing surfaces
  • Customer feedback management
  • Turndown service
  • Mopping and buffing floors
  • Hardworking
  • Ironing clothing
  • Interior window washing
  • Exceptional time management
  • Linen replenishment
  • Cleaning light fixtures
  • Towel replenishment

Languages

English
Elementary

Timeline

Residential House Cleaner

House Cleaning
01.2023 - 01.2025

High School Diploma -

Achimota
James Harris