Ashley Astleford
Brockville,ON
Summary
Dynamic and dedicated professional with experience at Senior Support Services CPHC, excelling in client relations and team collaboration. Known for reliability and a strong work ethic, I effectively resolved client inquiries while maintaining a clean and organized environment. Proficient in record-keeping and committed to enhancing workflow efficiency.
Overview
6
6
years of professional experience
Work History
Service Assisant
Senior Support Services CPHC
11.2023 - Current
- Maintained a clean and organized work area, contributing to an efficient and professional atmosphere within the department.
- Resolved client inquiries and issues, maintaining a high level of professionalism and courtesy.
- Collaborated with cross-functional teams to deliver comprehensive solutions for clients.
- Assisted team members in improving workflow efficiency by sharing best practices.
Personal Support Worker
St. Lawrence Lodge
03.2023 - 11.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
Sales Associate
Shoppers Drug Mart
06.2019 - 05.2023
- Developed strong rapport with customers and created positive impression of business.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Sales Associate
Ardene
06.2022 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Post-Graduate Certificate - Personal Support Worker
St. Lawrence College
Brockville 04-2023
High School Diploma -
Brockville Collegiate Institute
Brockville 06-2021
Skills
- Reliable, responsible and hardworking
- Willing and able to learn new skills and gain experience
- Punctual, flexible, and dependable
- Positive and attitude and excellent work ethic
- Works well independently or within a team
Languages
English
Timeline
Service Assisant
Senior Support Services CPHC
11.2023 - Current
Personal Support Worker
St. Lawrence Lodge
03.2023 - 11.2023
Sales Associate
Ardene
06.2022 - 09.2022
Sales Associate
Shoppers Drug Mart
06.2019 - 05.2023
Post-Graduate Certificate - Personal Support Worker
St. Lawrence College
High School Diploma -
Brockville Collegiate Institute
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