ASHLEY ALDAY
Fresno
Summary
Excellent customer service and communication skills. Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care.
Overview
10
10
years of professional experience
2008
2008
years of post-secondary education
Work History
Personal Shopper
Shipt
Fresno
05.2021 - Current
- Selected and gathered groceries based on customer preferences and requests.
- Communicated with customers to clarify specific item needs and preferences.
- Navigated stores efficiently to ensure prompt completion of shopping tasks.
- Managed multiple orders simultaneously while adhering to delivery schedules.
- Provided exceptional customer service through clear communication and attentiveness.
- Developed relationships with loyal shoppers by providing personalized shopping experiences.
Caregiver
IHSS
Fresno
05.2015 - Current
- Assisted clients with daily living activities and personal hygiene tasks.
- Administered medications according to prescribed schedules and guidelines.
- Provided companionship and emotional support to enhance client well-being.
- Communicated regularly with healthcare providers about client needs and changes.
- Improved patient outlook and daily living through compassionate care.
Education
Associate of Science - Business Administration
Reedley College
Madera, CA 08.2013 - 06.2016
Certified Medical Assistant - Medical/ Administrative Assistant
Golden State Business College
Fresno, CA 08.2003 - 08.2004
Avenal High School
Avenal, CASkills
- Customer service
- Order management
- Time Management
- Task Organization
- Customer relationship management
- Detail orientation
- Safety protocols
- Organization skills
- Verbal and written communication
- Patient advocacy
- Disability support
- Client transportation
- Multitasking and organization
- Housekeeping
Timeline
Personal Shopper
Shipt
05.2021 - Current
Caregiver
IHSS
05.2015 - Current
Associate of Science - Business Administration
Reedley College
08.2013 - 06.2016
Certified Medical Assistant - Medical/ Administrative Assistant
Golden State Business College
08.2003 - 08.2004
Avenal High School