ASHLEIGH MAHLENGEZANA
Prince George,BC
Summary
Dynamic and dedicated Social Worker with extensive expertise in social justice issues and a deep commitment to uplifting marginalized communities. Proven ability to design and implement impactful programs that foster support and empowerment for those in need while building strategic partnerships that drive meaningful change. Strong analytical skills combined with a customer-focused background enhance the capacity to understand client needs and deliver tailored solutions that elevate satisfaction. Eager to embrace new challenges where transferable skills can contribute to success and innovation in a fresh environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Housekeeping Attendant
Pomeroy Inn and Suites
Prince George
06.2025 - Current
- Maintained exceptional cleanliness and presentation of guest rooms, suites, and public areas in a high-occupancy hotel environment.
- Followed brand standards for Pomeroy Inn & Suites, ensuring a welcoming and comfortable stay for all guests.
- Operated cleaning equipment, replenished amenities, and reported maintenance issues promptly to management.
- Adhered to strict safety, sanitation, and hygiene protocols in compliance with health and hospitality regulations.
- Collaborated with team members to complete daily cleaning assignments efficiently while meeting time targets.
- Provided courteous and professional service when responding to guest requests, enhancing guest satisfaction scores.
Sales Advisor
Club Demonstration Services
Prince George
03.2025 - Current
- Delivered engaging product demonstrations and sampling events within Costco Wholesale to promote brand awareness and drive sales.
- Educated members on product features, benefits, and value, tailoring messaging to meet individual customer needs.
- Achieved and exceeded daily/weekly sales targets by building rapport, addressing objections, and offering personalized recommendations.
- Set up and maintained attractive demonstration stations while following company, Costco, and food safety standards.
- Collected customer feedback and communicated insights to supervisors to help improve marketing strategies.
- Maintained accurate sales records and inventory counts, ensuring stock levels met demonstration requirements.
Social Work Intern
Prison Outreach Support
Harare, Zimbabwe
08.2022 - 07.2023
- Participated in professional development activities such as seminars, workshops, and training.
- Engaged with schools and other educational institutions on behalf of students struggling academically or socially due to life circumstances.
- Conducted assessments of client needs, strengths, and resources to develop treatment plans.
- Developed individualized service plans with clients to address their identified goals.
- Attended team meetings and provided feedback on case updates and treatment recommendations.
- Facilitated frequent family conferences to discuss case plans in detail, and discuss goals.
Education
Associate of Arts Degree - Psychology
College of New Caledonia
Canada12-2026
Bachelor's in science Honors - Social Work
Africa University
Zimbabwe06.2024
Skills
- Client Support & Advocacy
- Case Management
- Counseling & Crisis Intervention
- Community Resource Navigation
- Cultural Competency
- Program Coordination
- Team Collaboration
- Communication Skills
- Problem-Solving & Decision-Making
- Time Management & Organization
- Customer service-focused
- Supply inventory management
Languages
English
Certification
- Food Safety Certificate (2025-02)
- WHMIS Certificate (2025-02)
- Mental health First Aid (Mental Health Commission of Canada, 2025-02)
- CPR Certificate
Volunteer Experience
Prince George Council of Seniors, Front Desk Volunteer, Prince George, 2025-02, Present, Welcomed seniors and visitors to the Seniors Resource Centre, providing a friendly and professional first point of contact., Responded to in-person, phone, and email inquiries, offering accurate information on programs such as Better at Home, Meals on Wheels, and caregiver support., Assisted clients with forms, referrals, and resource navigation, ensuring access to appropriate community services., Maintained up-to-date knowledge of PGCOS services, local resources, and senior support programs to better serve clients., Scheduled appointments, organized program sign-ups, and updated client records with confidentiality and discretion., Supported administrative tasks such as filing, photocopying, and preparing informational materials for distribution.
License
BC Class 7 license
Timeline
Housekeeping Attendant
Pomeroy Inn and Suites
06.2025 - Current
Sales Advisor
Club Demonstration Services
03.2025 - Current
Social Work Intern
Prison Outreach Support
08.2022 - 07.2023
Associate of Arts Degree - Psychology
College of New Caledonia
Bachelor's in science Honors - Social Work
Africa University