Logistics professional with background in air import operations and track record of optimizing shipping processes. Proven ability to navigate complex regulations and deliver seamless import solutions. Known for fostering team collaboration and adaptability in dynamic settings. Expertise includes documentation management and customer service excellence.
Overview
8
8
years of professional experience
Work History
Import Office Agent
China Airlines/Airfrance (WFS)
06.2022 - Current
Gained communication skills across various management personnel
Assist truck drivers as they come to retrieve their cargo
Utilized in different departments within WFS when help was needed
Volunteered for extra hours to assist when short staffed
Ensured products were always handled with care
Manifested inbound and outbound flights
Provided clearances for cargo in order for customers to pick up from our warehouse
Created and transmitted accurate documentation to governmental agencies for import activities.
Served as expert point-of-contact for internal and external questions and issues dealing with import and export operations to drive consistent communication.
Coordinated company product shipments and international transactions to eliminate freight delays.
Trained new team members on import policies and procedures, building a knowledgeable workforce capable of handling complex transactions.
Reduced shipment delays by proactively monitoring cargo and communicating with carriers.
Ensured compliance with import regulations for various product categories, minimizing risks of penalties or fines.
Shift Lead
Jamba Juice
05.2017 - 02.2022
Demonstrating leadership behavior while under pressure
Maintaining positive relationships with customers and team mates
Controlling stress under a fast-paced environment
Knowledge of products to sell to the customer purchasing
Education
El Camino College -
El Camino College
Torrance
12.2021
Highschool Diploma -
Lawndale Highschool
Lawndale
06.2017
Skills
Communication
Critical Thinking
Microsoft Word
Microsoft Spread Sheet
Problem Solving
CargoWise
Leadership
Visual Customs Cargo
ePic
Cargo Sprint
Excel
Powerpoint
Timeline
Import Office Agent
China Airlines/Airfrance (WFS)
06.2022 - Current
Shift Lead
Jamba Juice
05.2017 - 02.2022
El Camino College -
El Camino College
Highschool Diploma -
Lawndale Highschool
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