Personable and organized professional with natural aptitude for logistics and customer service. Knowledge of international shipping regulations and proficient in handling documentation and coordinating with carriers and customs authorities. Dedicated to ensuring smooth import operations and timely delivery of goods.
Overview
14
14
years of professional experience
Work History
Ocean import agent
DHL Global Freight Forwarding
10.2022 - Current
Checked import documentation, FCL & LCL, to determine cargo contents and classified goods into different tariff or fee groups
Prepared bills of lading, packing lists, dock receipts and certificates of origin for each shipment
Maintained open communication with global locations to facilitate smooth collaboration
Entered shipping information into CargoWise1 and estimated freight and postal rates
Prioritize Transport Bookings with 3PL trucking companies based on customer requirements & shipment specifics
Checking cargo availability FCL/LCL
Process Customs release, OGA release, delivery of cargo, and invoicing for services defined within customer and company standards
Style team leader
Target
10.2019 - 09.2022
Skills in planning department(s) daily/weekly workload to support business priorities and deliver on sales goals
Experience leading a team of hourly team members; including skills in helping with selecting, developing, coaching, evaluating and retaining talent
Knowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
Knowledge of guest service fundamentals and experience building a guest first culture on my team; including styling consultations, personalized shopping techniques and selling tactics
Delivering an amazing guest experience through setting and maintaining compelling and stylish merchandise brand presentations across Style categories
Assistant store manager
DD's Discount
08.2018 - 10.2019
Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance
Ensure proper scheduling of associates to meet business objectives
Assists in recruiting, hiring, training and developing associates
Assists in the management of and continuous monitoring of actual expenditures to be within budget
Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends
Supervises and coaches Retail Associates in providing efficient and friendly service
General Manager
Pollo Loco
06.2017 - 08.2018
Meet restaurant financial objectives by developing financing, establishing banking relationships
Control purchases and inventory by negotiating prices and contracts
Balanced safe daily, created cashier banks, and delivered cash deposit bags to banks
Building a budget plan, staying within the guidelines, and to ensure we hit the budget
General Manager
Pizza Hut
07.2010 - 06.2017
Perform various financial activities such as cash handling, deposit preparation, and payroll
Compile and balance cash receipts at the end of the day or shift
Forecast staff, equipment and supply requirements based on a master menu
Investigate, and resolve complaints regarding food quality, service, or accommodations
Assign duties, responsibilities, and workstations to employees in accordance with work requirements
Observe and evaluate workers, and work procedures to ensure quality standards and service, and complete disciplinary write-up
Education
High School -
Inglewood High School
01.2010
Skills
Managing and measuring work
Communication
Organizing
Microsoft Word/Excel
Financial oversight
Bilingual
Inventory control
Verbal communication
Visual Merchandising
CW1 certified
Dangerous Goods certified
Shipment tracking
Transportation planning
Timeline
Ocean import agent
DHL Global Freight Forwarding
10.2022 - Current
Style team leader
Target
10.2019 - 09.2022
Assistant store manager
DD's Discount
08.2018 - 10.2019
General Manager
Pollo Loco
06.2017 - 08.2018
General Manager
Pizza Hut
07.2010 - 06.2017
High School -
Inglewood High School
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