Ashlee Hart
Napanee,Ontario
Summary
- Medical Office Administration
- Recent, up-to-date training in Medical Office Administration diploma program
- Demonstrate strong knowledge of medical terminology and medical transcription
- Keyboarding proficiency of 50 words per minute
- Enter patient data using required EHR software with strict focus on accuracy
- Competent use of Microsoft Office software applications: Word, Excel and Outlook
- Create various business documents and correspondence; reports, memos, letters, spreadsheets
- Appropriately handle sensitive and confidential information concerning clients
- Familiar with manual entry bookkeeping procedures and Sage 50 Accounting software
- Schedule appointments ensuring accuracy, adjusting as needed
- Develop strategies to quickly respond to shifting business priorities; ability to meet deadlines
- Focused on accuracy; multitask seamlessly despite frequent interruptions
- Handle sensitive and confidential information concerning staff and clients
- Accurate data entry skills; enter client information into required database system
- Exhibit strong organizational and time management skills to complete tasks by assigned deadlines
- Multitask seamlessly balancing multiple priorities in logical manner
- Take initiate to develop strategies to quickly respond to shifting business priorities
- Monitor inventory levels and order replenishment of stock as deemed necessary Leadership/Management
- Develop and oversee company policy and procedures
- Recruit and train new employees, identify areas of improvement; develop effective strategies
- Manage the team; delegate and maintain workflow to ensure productivity amongst the team
- Improve performance efficiency through effective coaching Client Care / Interpersonal Skills
- Follow instructions accurately; ask for clarification, if needed
- Calmly support and navigate clients toward mutually satisfying outcomes; customer service orientation
- Demonstrate reliability, professionalism, and accountability in all aspects of the job
- Enjoy working as part of a team culture, collaborating toward common business goals
- Proven ability to attend work regularly; punctual, reliable and accountable
- Provide welcoming, inclusive, non-judgemental service
- Communicate effectively, courteously, and professionally with diverse groups of people
- Listen, interpret, and respond in an immediate fashion using proper procedures
- Establish positive working relationships built on integrity and trust
- Committed to continuous learning in order to meet the evolving needs of the workplace
- Work well in high stress, fast-paced environment; ability to cope with frequent interruptions
Overview
19
19
years of professional experience
Work History
Team Assistant
Ontario Health @ Home
03.2023 - Current
Co-Owner/Manager/Hairstylist
Symmetry Salon & Spa
01.2006 - Current
Unit Clerk – Labour & Delivery
Kingston General Hospital
02.2022 - 03.2023
Education
Medical Office Administration Diploma -
Academy of Learning Career College
Kingston, ON01.2022
Hairstylist Diploma - undefined
Marvel Beauty School
Kingston, ON01.2004
Ontario Secondary School Diploma (O.S.S.D.) - undefined
Napanee District Secondary School
Napanee, ON01.2001
Skills
- Medical Office Administration Diploma
- Medical Terminology
- Microsoft Office software applications
- Coordinate and Schedule Appointment
- Keyboarding of 50 words per minute
- Sage 50 Accounting software
- Bookkeeping Procedures
- Medical Office Procedures
- Strong Communication Skills
- Accuracy and Detail Orientation
- Organization and Planning
- Continuous Learning
- Maintain Confidentiality
- Conflict Resolution
Timeline
Team Assistant
Ontario Health @ Home
03.2023 - Current
Unit Clerk – Labour & Delivery
Kingston General Hospital
02.2022 - 03.2023
Co-Owner/Manager/Hairstylist
Symmetry Salon & Spa
01.2006 - Current
Hairstylist Diploma - undefined
Marvel Beauty School
Ontario Secondary School Diploma (O.S.S.D.) - undefined
Napanee District Secondary School
Medical Office Administration Diploma -
Academy of Learning Career College