Ashlee Appel
Human Resource Coordinator, Server
Kelowna,British Columbia
Summary
Dynamic and dedicated professional with a proven ability to balance full-time work while pursuing a degree, demonstrating exceptional time management and multitasking skills. Extensive experience in the hospitality industry has fostered resilience, patience, and strong leadership capabilities, along with a talent for problem-solving in high-pressure environments. A commitment to excellence drives a passion for personal and professional growth, ensuring every task is approached with unwavering dedication and enthusiasm. Eager to leverage these skills in new opportunities that challenge and inspire continued development.
Overview
6
6
years of professional experience
Work History
Server
Nixon Hospitality (Bernie's and BNA)
Kelowna, British Columbia
05.2022 - Current
- Delivers exceptional customer service in high-volume dining environments.
- Trains and mentors new staff on restaurant protocols and service standards.
- Cultivates warm relationships with regular customers.
- Resolves customer complaints promptly, enhancing overall dining experience and loyalty.
Human Resource Coordinator
Nixon Hospitality (BNA)
Kelowna, British Columbia
10.2024 - 01.2025
- Developed and implemented employee onboarding processes to enhance new hire integration.
- Coordinated recruitment efforts, including job postings, resume screening, and interview scheduling/conducting.
- Implemented a Joint Health and Safety Committee (JHSC) to ensure safety compliance within the workplace.
- Maintained human resources information system and kept employee files up to date and accurate.
Variable Manager
Nixon Hospitality (Bernie's)
Kelowna, British Columbia
03.2024 - 01.2025
- Oversaw daily operations, ensuring adherence to hospitality standards and procedures.
- Trained and mentored team members, fostering a collaborative work environment.
- Developed and implemented process improvements to enhance service quality and efficiency.
- Analyzed customer feedback to identify areas for service enhancement and staff training.
- Cross-trained existing employees to maximize team agility and performance.
Certified Kickboxing Trainer
30 Minute Hit Kelowna
Kelowna, British Columbia
02.2020 - 09.2022
- Conducted group classes, fostering a supportive and energetic training environment.
- Mentored junior trainers, sharing best practices for effective coaching techniques.
- Ensured adherence to safety standards, maintaining a secure workout environment for all participants.
- Evaluated client progress regularly, adjusting training plans accordingly to maximize results effectively.
Education
Human Resource Management Specialization
Okanagan College
Kelowna, British Columbia12-2025
Skills
- Time management
- Dependable and reliable
- Adaptable and flexible
- Relationship building
- Strong work ethic
- Memory retention
- Employee relations
- Onboarding coordination
- Superb interpersonal skills
- Team leadership
- Verbal and written communication
Additional Information
- Member of the Nixon Hospitality Joint Health and Safety Committee.
- Student Member of the Chartered Professional of Human Resources (CPHR), working towards full dedication.
Timeline
Human Resource Coordinator
Nixon Hospitality (BNA)
10.2024 - 01.2025
Variable Manager
Nixon Hospitality (Bernie's)
03.2024 - 01.2025
Server
Nixon Hospitality (Bernie's and BNA)
05.2022 - Current
Certified Kickboxing Trainer
30 Minute Hit Kelowna
02.2020 - 09.2022
Human Resource Management Specialization
Okanagan College