Summary
Overview
Work History
Education
Skills
Availability
Certification
Timeline
Generic

Ashish Chauhan

13618, 100 Ave,BC,Canada

Summary

Highly focused and dependable Bank Teller with excellent customer service and cash management record. Adept at handling multiple customer requests and concerns with the utmost professionalism and courtesy. Able to work well independently with little to no supervision or in coordination with tellers and other bank staff.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cashier

Burger King
05.2024 - Current
  • Ensured customer satisfaction with patience and a positive attitude
  • Managed cash drawer with 100% accountability in transactions, identifying and resolving discrepancies within 24 hours
  • Elevated store revenue by 10% through up-selling and cross-selling, exceeding sales targets in 6 consecutive months
  • Greeting customers, answering questions, and assisting as needed

Customer Support Manager - (CSM)

Streamline Business India Pvt. Ltd.
06.2021 - 10.2023
  • Develop and maintain relationships with key customers to ensure their needs are met
  • Develop and implement policies and procedures to enhance the customer service experience
  • Collaborate with other departments (e.g., sales, marketing, product development) to ensure a cohesive approach to customer support
  • Oversee the implementation and management of customer support tools and technologies (e.g., CRM systems, help desk software)
  • Ensure a continuous feedback loop between customers and the company

Bank Teller

HDFC Bank
06.2019 - 04.2021
  • Greet customers warmly and provide excellent customer service
  • Handle routine transactions such as deposits, withdrawals, cashing checks, and loan payments
  • Implemented HubSpot CRM to streamline customer relationship management, and proficient in CRM software like Salesforce, Oracle Flexcube, MS D365, etc.
  • Executed 100% of cash and credit transactions and ensured the totals matched the recorded receipt totals

Education

MBA -

University Canada West
Vancouver, BC
07.2024

Masters in Science -

Life Science
Barielly, UP, India
01.2021

Skills

  • Proficient in CRM Software like Salesforce, Oracle Flexcube, MS D365, etc
  • Friendly, Sociable, People's Person
  • Delivering Excellent Customer Service
  • Detail-oriented
  • Communication
  • Full-Time Availability

Availability

  • Full-Time Availability

Certification

  • FACC Certificate
  • Xero Advisor Certified

Timeline

Cashier

Burger King
05.2024 - Current

Customer Support Manager - (CSM)

Streamline Business India Pvt. Ltd.
06.2021 - 10.2023

Bank Teller

HDFC Bank
06.2019 - 04.2021

MBA -

University Canada West

Masters in Science -

Life Science

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