Summary
Overview
Work History
Education
Skills
SUMMARY OF QUALIFICATIONS
Languages
Certification
Timeline
Generic
Ashif Nanji

Ashif Nanji

Sherwood Park,AB

Summary

A self-starter, ambitious and engaged professional, who is passionate about driver education and delivering high quality programs. Ability to interact effectively with various personality types using strong communication skills. Capable of developing other instructors and offer suggestions to add value to the business and membership.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Driver Education Operations

Park Driving School Ltd
05.2012 - Current
  • Own day-to-day operations of the driver education programs, ensuring smooth delivery across classroom and in-vehicle sessions.
  • Set clear goals and drive achievement of regional revenue and capacity targets.
  • Develop, manage, and optimize budgets to support program growth and sustainability.
  • Recruit, onboard, and retain talented instructors who embody our values and high standards.
  • Design and lead ongoing instructor training and development to elevate teaching quality and engagement.
  • Monitor instructor performance through regular coaching, feedback, and evaluations.
  • Collaborate with marketing and communications teams to promote programs and increase reach.
  • Innovate by launching new initiatives and continuously improving the driver education experience.
  • Address student and family concerns promptly with empathy and effective solutions.
  • Foster a culture of trust, learning, and career growth within the team.
  • Support staff development through mentorship and career planning.
  • Offers exceptional in-vehicle and classroom instructions resulting in high levels of client satisfaction; performs various types of reporting on a monthly, quarterly, and annual basis.
  • Schedule Students on a weekly basis and make sure they finish the course on time.
  • Assists new instructors to develop expertise within in-vehicle and classroom instructions; offers performance feedback through instructor monitoring and mentoring.

Education

Bachelor of Business Administration -

University of Calgary
Calgary, AB
01.1994

Skills

  • Time management
  • Valid Driver's license
  • Customer engagement
  • Accident-free driving history
  • Ensure delivery to customers - facilitate the timely and successful delivery of solutions according to customer needs and objectives
  • Manage support inquiries via calls, chats, and emails
  • Manage incoming queries - Prioritize tickets, reassign based on subject and skill level, and update and track assigned tickets
  • Improve the technology - Troubleshoot reported issues and create defects for product to review and participate software/hardware testing
  • Continue to grow professionally - Research and consult manuals and training material for self-guided continued learning

SUMMARY OF QUALIFICATIONS

  • Possesses a Bachelor of Business Administration as well as being a licensed Alberta Driving Instructor with endorsements in categories, such as classroom, un-restricted in-vehicle, and certified to teach manual transmission.
  • 14 years experience in all facets of Driver Education at the Park Driving School; extensive knowledge of Alberta Transportation Government policies.
  • Highly dependable and achievement-oriented
  • Known as a being someone who is people-oriented; enjoys interacting with diverse people and customer base.
  • Extremely adaptable; performs work that requires frequent shifts in direction.
  • Enjoys working with little or no direction, along with having a high stress tolerance.

Languages

English
Full Professional

Certification

Senior Driver Instructor From Alberta Transportation

Timeline

Driver Education Operations

Park Driving School Ltd
05.2012 - Current

Bachelor of Business Administration -

University of Calgary
Ashif Nanji