Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
Generic

Ashante Lee

Brampton

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

2026
2026
years of professional experience

Work History

Manager

Regalz Kitchen & Bar
11.2024 - 06.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Manager

Jamaica House Jerk
2023 - 2024
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.

Forklift Operator

Walmart
2022 - 2022
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Proven ability to learn quickly and adapt to new situations.

Front Desk Receptionist

Mississauga Senoir Services
2021 - 2021
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Collected deposits, fees, and payments.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.

Server/Cashier

Souperlicous
01.2019 - 01.2020
  • Primarily took part in serving food.
  • Frequently packing because of the fast pace and worked during closing hours.
  • Worked to quickly clear package jams.
  • Cashier when my boss put me there to keep track of how fast the workers were working.
  • Sometimes got sent to clean the tables and sweep.

Server/Cashier

Jamaica House Jerk
01.2017 - 01.2018
  • Primarily took part in serving food.
  • Frequently packing because of the fast pace and worked during closing hours.
  • Worked to quickly clear package jams.
  • Cashier when my boss put me there to keep track of how fast the workers were working.
  • Sometimes got sent to clean the tables and sweep.

Education

GED -

TVO ILC
Brampton, ON
06-2023

Skills

  • Customer service
  • Project planning
  • Customer relationship management (CRM)
  • Sales techniques
  • Active learner
  • Vendor management
  • Food handling
  • Marketing
  • Networking strategies
  • Brand management
  • Business administration
  • Computer skills

Accomplishments

  • Manager of my new food bank, that i work on part time.
  • I've been Graphic Designing for 2-3 years.
  • Used to be a self employed Hairstylist for 5 years.


Languages

French
Elementary
English
Native or Bilingual

Interests

  • Food justice advocate, working to address food insecurity and promote access to healthy, affordable food
  • Content Creation
  • Creating new things
  • App Development
  • Fashion
  • Photography
  • Blogging
  • Swimming
  • Gym Workouts
  • Music
  • Interior Design
  • Crafting and DIY Projects
  • Graphic Design

Timeline

Manager

Regalz Kitchen & Bar
11.2024 - 06.2025

Server/Cashier

Souperlicous
01.2019 - 01.2020

Server/Cashier

Jamaica House Jerk
01.2017 - 01.2018

Manager

Jamaica House Jerk
2023 - 2024

Forklift Operator

Walmart
2022 - 2022

Front Desk Receptionist

Mississauga Senoir Services
2021 - 2021

GED -

TVO ILC

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Ashante Lee