Asad Patel
Toronto,ON
Summary
To obtain a secure and responsible position where my experience, leadership skills, knowledge of customer service, and strong communication skills will contribute to your company while further advancing my skills and knowledge.
Overview
24
24
years of professional experience
Work History
Delivery Courier
I Delivery Service INC.
01.2024 - Current
- Improved patient satisfaction by providing timely and accurate delivery of medications to their homes.
- Enhanced pharmacy efficiency by organizing and prioritizing daily delivery routes based on urgency and location.
- Ensured medication accuracy through meticulous verification of prescriptions against delivered items.
- Maintained the integrity of sensitive medications with proper temperature control during transportation.
- Minimized delays in medication access by promptly notifying the pharmacy of any issues encountered during deliveries, allowing for swift resolution measures.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Sales Associates
Walmart
03.2020 - 12.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Managed returns, exchanges and refunds in accordance with store policy.
Delivery Driver
Beaver Transportation
02.2000 - 04.2020
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Education
Graduate Certificate - Supply Chain Management - Global Logistics
Seneca College of Applied Arts And Technology
North York, ON04.2002
Skills
- Safe Driving Practices
- Professional Appearance
- Conflict resolution techniques
- Efficient multitasking
- Strong Communication Skills
- Inventory management experience
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Delivery Courier
I Delivery Service INC.
01.2024 - Current
Sales Associates
Walmart
03.2020 - 12.2023
Delivery Driver
Beaver Transportation
02.2000 - 04.2020
Graduate Certificate - Supply Chain Management - Global Logistics
Seneca College of Applied Arts And Technology
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