Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dennis Salmoran

Newport Beach

Summary

Skilled Class A Driver with clean driving history and valid CA license. Accustomed to daily routes with multiple stops. Coordinates smooth loading, unloading, and load processing at each location. Meticulous about updating paperwork and DOT-compliant records.

Overview

8
8
years of professional experience

Work History

Delivery Courier

Amazon
11.2022 - Current
  • Followed company policies and procedures during shift.
  • Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Drove safely at all times to avoid accidents and harm.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Ensured safe transportation of packages with careful handling and secure storage methods.
  • Navigated complex urban environments swiftly, utilizing GPS technology and advanced planning techniques for efficient route management.
  • Maintained a clean driving record while navigating various traffic conditions efficiently, reducing fuel consumption expenses for the company.
  • Conducted thorough vehicle inspections and maintenance checks, promoting safety on the road and minimizing downtime due to mechanical issues.

Class A CDL Driver

Reliable Wholesale Lumber Inc.
02.2018 - 07.2024
  • Demonstrated strong adaptability in navigating various weather conditions, road hazards, and traffic situations while maintaining safe operations at all times.
  • Completed deliveries on-schedule by planning good routes and efficiently completing transfers.
  • Kept detailed records of miles driven, fuel expenses, maintenance costs, and delivery information for reporting purposes.
  • Coordinated closely with dispatchers for real-time updates on route changes or potential delays due to unforeseen circumstances.
  • Ran efficient routes by mapping plans to GPS apps and adjusting for weather and traffic problems.
  • Maintained a clean driving record through adherence to safety regulations and defensive driving techniques.
  • Managed time efficiently during multi-stop trips to ensure timely completion of assigned duties within established deadlines.
  • Maintained strict compliance with DOT operating and reporting guidelines.
  • Met DOT requirements by maintaining current records and documenting reportable incidents.
  • Handled load documentation, obtained signatures, and provided copies to destination staff.
  • Checked trailer hitch and secured attachments to tractor for optimal safety.
  • Stayed in frequent communication with dispatch to quickly adapt to customer demands and route changes.
  • Maneuvered vehicles with high degree of skill through narrow passageways and around obstructions such as parked cars.
  • Achieved faster loading and unloading times with proficient use of pallet jacks, forklifts, and hand trucks.
  • Delivered and unloaded products with equipment such as pallet jacks and shoulder straps.
  • Delivered Lumber equipment to worksites across Orange County.
  • Transported heavy freight across Orange County, using hand trucks and pallet jacks to move loads into residential and commercial buildings.

Customer Service Representative

Walmart
03.2021 - 08.2021
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.

Class A Truck Driver, OTR

Hub Group
12.2017 - 02.2018
  • Reduced fuel consumption with strategic route planning and efficient driving techniques.
  • Navigated challenging weather conditions safely by adjusting driving techniques and making informed decisions based on conditions.
  • Assisted in resolving conflicts among team members as an experienced driver with strong interpersonal skills.
  • Provided outstanding customer service with prompt communication, professionalism, and issue resolution when necessary.
  • Communicated effectively with shipping dock personnel during pickup/drop-off procedures ensuring smooth operations.
  • Ensured timely deliveries by coordinating closely with dispatchers and adjusting routes as needed.
  • Maintained excellent safety record by adhering to company policies and Federal Motor Carrier Safety Regulations.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.

Class A CDL Driver

Cr England - Global Transportation
11.2016 - 11.2017
  • Demonstrated strong adaptability in navigating various weather conditions, road hazards, and traffic situations while maintaining safe operations at all times.
  • Completed deliveries on-schedule by planning good routes and efficiently completing transfers.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Kept in close contact with dispatch team to make quick route adjustments and add new stops.
  • Maintained a clean driving record through adherence to safety regulations and defensive driving techniques.
  • Enhanced customer satisfaction by providing timely and consistent communication regarding shipment status.

Education

High School Diploma -

Estancia High School
Costa Mesa, CA
06.2013

Skills

  • Punctuality
  • GPS Technology
  • Load organization
  • Vehicle Maintenance
  • Route Planning
  • Working Independently
  • DOT Compliance
  • Class A Commercial Driver's License
  • Package Delivery and Pick-up
  • Loading and unloading
  • Pretrip inspections
  • Safe Driving Practices
  • Heavy Equipment Operation
  • Long-haul driving

Timeline

Delivery Courier

Amazon
11.2022 - Current

Customer Service Representative

Walmart
03.2021 - 08.2021

Class A CDL Driver

Reliable Wholesale Lumber Inc.
02.2018 - 07.2024

Class A Truck Driver, OTR

Hub Group
12.2017 - 02.2018

Class A CDL Driver

Cr England - Global Transportation
11.2016 - 11.2017

High School Diploma -

Estancia High School

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Dennis Salmoran