Summary
Overview
Work History
Education
Skills
Timeline
Generic

ARYAN VERMA

Brampton,ON

Summary

Reliable, energetic, and resourceful customer service professional with over one year of experience resolving customer complaints and promoting conflict resolution. Expertise in client services, account management, and relationship-building. Motivated Telemarketer highly successful at handling inbound and outbound sales calls using scripted communications. Learns systems and program details to resolve issues and offer best-in-class service.

Overview

1
1
year of professional experience
2
2
years of post-secondary education
2
2
Languages

Work History

Telephone Sales Representative

Telecomers.ltd
Chandigarh
02.2022 - 11.2022
  • Received a 97% satisfaction rating from customers after completing phone or video calls
  • Kept records of customer interactions, processed customer accounts, and filed documents
  • Collaborated with the team to quickly resolve customer complaints with the appropriate action
  • Effectively managed approximately 80 incoming calls daily.

Customer Service Representative

Excent Solutions
07.2021 - 01.2022
  • Promptly respond to customer inquiries in person or via phone, email, mail, or social media
  • Quickly and efficiently open customer accounts by accurately recording account information
  • Maintain financial accounts by processing customer adjustments in a professional manner
  • Increased customer base by 30% during the year 2022 due to the delivery of quick service.

Education

12th Grade - Programming

SGGS College
06.2020 - 07.2022

Skills

PROFESSIONAL SKILLSundefined

Timeline

Telephone Sales Representative

Telecomers.ltd
02.2022 - 11.2022

Customer Service Representative

Excent Solutions
07.2021 - 01.2022

12th Grade - Programming

SGGS College
06.2020 - 07.2022

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ARYAN VERMA