Aryan Rana
Edmonton,Alberta
Summary
Experienced and versatile professional with a strong background in high-pressure environments, including over a year as a Line Cook at Jack Astor's Bar and Grill and previous experience as a Customer Support Representative at Teleperformance. Proven ability to multitask efficiently, manage time effectively, and maintain discipline while adhering to strict protocols and procedures. Excellent communication and collaboration skills, with a track record of delivering quality results in both customer-facing and operational roles. Highly adaptable, quick to learn, and eager to bring my strong work ethic and commitment to a new and challenging role.
Overview
2
2
years of professional experience
Work History
Line Cook
Jack Astor's Bar and Grill
Mississauga , Ontario
2022.09 - Current
- Mastered various kitchen stations, including Pantry, Grill, Fryer, and Sauté, ensuring the preparation and timely delivery of high volumes of orders daily.
- Worked seamlessly with a team to manage peak service times, demonstrating strong communication and coordination skills.
- Thrived in a fast-paced environment, consistently meeting tight deadlines while maintaining quality and accuracy under pressure.
- Effectively prioritized tasks, balancing multiple responsibilities to ensure timely order completion and customer satisfaction.
- Followed strict health and safety protocols, ensuring compliance with food safety regulations and maintaining a clean and organized workspace.
Customer Service Representative
Teleperformance
Mohali , India
2021.02 - 2021.05
- Handled high volumes of customer inquiries daily, delivering clear and professional assistance to promptly resolve issues and ensure customer satisfaction.
- Successfully managed multiple tasks simultaneously while meeting tight deadlines and performance targets, ensuring efficient and timely support.
- Efficiently addressed and resolved diverse customer concerns in a fast-paced environment, demonstrating the ability to think quickly and make informed decisions under stress.
- Strictly followed company guidelines and procedures to ensure compliance and maintain consistent service quality across all interactions.
- Utilized various customer service software and tools effectively to document interactions, track issues, and streamline support processes.
- Worked collaboratively with team members and supervisors to identify improvement areas, share knowledge, and enhance overall service delivery.
Education
Diploma - Computer Programming
Sheridan College
Brampton, ON2023-12
High School Diploma -
GMSSS-32
Chandigarh2021-03
Skills
- High-Pressure Performance
- Effective Communication
- Team Collaboration
- Time Management
- Problem Solving
- Rule Adherence
- Customer Service Excellence
- Technical Proficiency
- Protocol Compliance
Timeline
Line Cook
Jack Astor's Bar and Grill
2022.09 - Current
Customer Service Representative
Teleperformance
2021.02 - 2021.05
Diploma - Computer Programming
Sheridan College
High School Diploma -
GMSSS-32
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