Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Arya Elyasi

Toronto,Ontario

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

English Lane Inc.
Toronto, Ontario
01.2024 - Current
  • Handled inquiries and resolved concerns efficiently to enhance client satisfaction.
    Maintained strong client relationships through effective communication and support.
    Managed multiple tasks under pressure while ensuring service excellence.
    Developed proactive, solution-driven strategies to address customer needs.

Bank Teller

Saman Bank
Tehran, Iran
06.2019 - 07.2023
  • Dependable, customer-centric banking professional possessing expertise in managing cash transactions, assisting clients with account services, and delivering precise financial information.

Education

Postgraduate Certificate - Global Business Management

Seneca College of Applied Arts And Technology
North York, None
04-2025

Bachelor of Arts - Economics

Azad University Central Organization
Tehran,Iran
06-2021

Skills

  • Financial analysis and market research
  • Project management
  • Customer service
  • Data interpretation
  • Risk assessment
  • Microsoft Office and Excel

Languages

English
Professional
Persian
Full Professional

Timeline

Customer Service Representative

English Lane Inc.
01.2024 - Current

Bank Teller

Saman Bank
06.2019 - 07.2023

Postgraduate Certificate - Global Business Management

Seneca College of Applied Arts And Technology

Bachelor of Arts - Economics

Azad University Central Organization

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Arya Elyasi