Arvinder Singh

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.

Served food and beverages promptly with focused
attention to customer needs.
* Worked with POS system to place orders, manage
bills, and handle complimentary items.
* Maintained a clean and orderly dining area for an enjoyable guest experience.

• Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

• Resolved customer complaints while prioritizing customer satisfaction and loyalty.
• Mainly responsible for taking customer orders,assisting with self-kiosk operation,answering any questions about menu items while maintaining a fast speed of service
• Took ownership of customer issues and followed problems through to resolution.
• Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
• Reduced customer complaints, proactively addressing issues and implementing effective solutions.
• Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.