Arun Singh
Peterborough,ON
Summary
With a solid understanding of supply chain management principles, adept data analysis skills, and strong problem-solving abilities, I am well-prepared to contribute to optimizing processes and ensuring smooth operations. My effective communication and attention to detail make me a valuable asset for collaborating with teams and stakeholders. Committed to continuous improvement, I am eager to apply my skills and contribute to your organization
Overview
9
9
years of professional experience
1
1
Certification
Work History
Retail Loss Prevention Officer
Securiguard Services
06.2023 - Current
- Responded quickly to incidents and assessed active situations for security concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Maintained safe environment for staff and visitors through proactive surveillance and communication.
Customer Sales Representative
Bausch & Lomb India pvt ltd
09.2018 - 12.2022
- Handled two optical distributors and three chemist distributor and retailer base of 200 dealer
- Handled turnover of 1 million USD per month
- Conducted thorough research on competitor offerings regularly, staying informed about industry trends and using this knowledge strategically during sales interactions.
- Maintained accurate records of customer interactions, transactions, and follow-up actions for seamless continuity in support services.
Field Retail Audit Officer
LAVA International Ltd (India)
04.2017 - 09.2018
- Check on the complete retail universe of 1200 retailers of Punjab market
- Adhere to policies of infiltration, mop adherence, curtailing wholesale
- Training and coaching team of 40 shops boy on processes, policies, soft skills, and IT
- Played a key role in the successful completion of numerous high-profile audits, contributing to the company''s positive reputation within the industry.
- Reviewed contracts for potential risks or violations, mitigating potential legal or financial implications for the company.
Distribution Executive
Vodafone mobile services Ltd
07.2015 - 04.2017
- Handled turnover of 500k USD per month
- Handled team of 5 sales officers
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention
- Performed cost-benefit analysis of existing and potential customers for informed decision making.
Education
Graduate Certificate - Supply Chain Management - Global Logistics
Fleming College
Peterborough, ON08.2024
Graduate Certificate - International Business Management
Fleming College
Peterborough, ON06.2024
M.B.A - Marketing
Guru Nanak Dev University
Jalandhar, India05.2015
Skills
- Data Analysis - Analyzed market data using Microsoft Excel to identify market gaps and trends, enhancing market strategies
- CRM proficiency - Segmented market customers into A, B, and C categories based on business value and potential, to enhance satisfaction and prioritize them for business growth
- Effective Communication - Effectively communicated with customers to understand their needs and tailor product pitches accordingly
Certification
- Canadian International Freight Forwarding Association ( CIFFA) certificate July 2024
- Microsoft Excel Certification LinkedIn September 2023 - September 2024
- Standard First Aid CPR, Red cross , Peterborough , ON July 2022- April 2025
- Security Guard License , Toronto ,ON March 2024- March 2025
Languages
English
Hindi
Punjabi
Timeline
Retail Loss Prevention Officer
Securiguard Services
06.2023 - Current
Customer Sales Representative
Bausch & Lomb India pvt ltd
09.2018 - 12.2022
Field Retail Audit Officer
LAVA International Ltd (India)
04.2017 - 09.2018
Distribution Executive
Vodafone mobile services Ltd
07.2015 - 04.2017
Graduate Certificate - Supply Chain Management - Global Logistics
Fleming College
Graduate Certificate - International Business Management
Fleming College
M.B.A - Marketing
Guru Nanak Dev University
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