Arthur Alexandre Pinto
Toronto,Ontario
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking a job opportunity to expand skills while facilitating company growth. I am communicative, dynamic and highly motivated professional; I have the ability to work as a team member and excellent interpersonal relationships, adaptability and leadership.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Student Engagement Team Lead
Niagara College Toronto
Toronto , ON
2023.07 - Current
- Manage and provide leadership to a diverse range of student clubs, ensuring their effective functioning and alignment with the college's goals and values.
- Initiated, developed, and launched new student clubs, fostering an inclusive and engaging environment for students with varied interests, including sports, cultural, and recreational activities.
- Manage large-scale events on a monthly basis, catering to the diverse interests of the student body. Successfully coordinated logistics, collaborated with cross-functional teams, and executed seamless events that contributed to a dynamic and engaging campus atmosphere.
- Mentor and guide student club leaders, fostering their personal and leadership growth, and empowering them to take ownership of their clubs, resulting in increased autonomy and club effectiveness.
Student Services Officer
Niagara College Toronto
Toronto , ON
2023.01 - 2023.07
- Be part of the continuous implementation of processes with consultation from the management team
- Be the point of contact for all customers regarding queries and complaints, ensuring they are dealt with in a timely manner
- Co-ordinate to ensure the school is fully prepared and in good standing
- Be part of creating and upholding the safeguarding culture within the school, ensuring there are effective systems in place.
- Responded to student questions to resolve inquiries within a pre- established timeframe.
- Promoted diversity, inclusion and equity to create an environment of shared governance.
Restaurant Manager
Nodo Restaurant
Toronto , ON
2022.05 - 2023.01
- ·Greeted and encouraged feedback from customers to implement in-store operational changes.
- ·Conducted inventory counts by assessing the current state of inventory integrity against target accuracy levels and tracking variances.
- Delivered a level of service to customers in an effort to build upon relationships with future clients.
- Ensure that food and service meet quality control standards
- Lead events with a high number of guests
- Assist in the development of policies, procedures and budgets through proficient use of Excel
- Organize schedules
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Recruited and hired qualified candidates to fill open positions.
Restaurant Manager
The Distillery District Restaurants - Pure Spirits
Toronto , ON
2018.09 - 2022.05
- Maintained records of stock, repairs, sales and wastage
- Ensured that food and service meet quality control standards
- Assisted in development of policies, procedures and budgets through proficient use in Excel
- Kept customers well pleased and ensure a high standard service quality
- Organized schedules
- Monitored the restaurant sales and control labour
- Part of the Health and Safety committee
- Supervised staff performing daily activities.
- Recruited and hired qualified candidates to fill open positions.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Set challenging yet attainable goals to encourage continuous staff development.
Education
Certificate - Project Management
Humber Institute of Technology And Advanced Learning
Toronto, ON2024-08
Diploma - Customer And Services
ILAC International College
Toronto, ON03.2019
Associate of Applied Science - Civil Aviation
Universidade Anhembi Morumbi
Sao Paulo, Brazil01.2014
Skills
- Performance Monitoring
- Trend Tracking
- Schedule Management
- Production Monitoring
- Workplace Safety
- Coaching
- Work Planning
- Leadership
- Leading Team Meetings
Languages
English
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Limited
Certification
- Training in the education area – By Pearson
- CPR Certified
- CPI Certified
- Enablement for international test application (TOEIC)-ICI
- Workplace safety course - Cursos Online SP do Brasil
- Advanced user of MS Office – Microcamp
Timeline
Student Engagement Team Lead
Niagara College Toronto
2023.07 - Current
Student Services Officer
Niagara College Toronto
2023.01 - 2023.07
Restaurant Manager
Nodo Restaurant
2022.05 - 2023.01
Restaurant Manager
The Distillery District Restaurants - Pure Spirits
2018.09 - 2022.05
Certificate - Project Management
Humber Institute of Technology And Advanced Learning
Diploma - Customer And Services
ILAC International College
Associate of Applied Science - Civil Aviation
Universidade Anhembi Morumbi
- Training in the education area – By Pearson
- CPR Certified
- CPI Certified
- Enablement for international test application (TOEIC)-ICI
- Workplace safety course - Cursos Online SP do Brasil
- Advanced user of MS Office – Microcamp
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