ARTHUR ESENGI

● Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.

● Generated additional sales opportunities with upselling and cross- selling techniques.

● Engaged with customers to identify their telecommunication needs and provided tailored product solutions

● Handled an average number of 30 decision makers per day, resulting in high yield of 50%+.

● managed customer follow up processes to ensure satisfaction, retention, and potential upselling opportunities.

• Assisted customers in selecting and purchasing vehicles

• Conducted test drives and explaining vehicle features and benefits

• Negotiated prices and closed sales

• Followed up with customers to ensure satisfaction and encourage referrals

• Maintained thorough knowledge of products, financing options, and promotions

• Consistently met monthly sales targets

• Received positive feedback from customers and achieved high satisfaction ratings

• 2x winner of outstanding performance of the month by building and maintaining strong relationships with clients, leading to repeat business.