Arthesh Patel
Windsor,ON
Summary
Well-trained Assistant Restaurant Manager promoting 3 years of expertise in food and beverage industry. Passionate leader with know-how to develop positive working environment and improved employee retention. Great customer service and conflict resolution skills. Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Oven 360
11.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Streamlined operations by implementing efficient staff scheduling, reducing labor costs while maintaining service quality.
- Collaborated with General Manager to develop strategic plans for business growth in alignment with company objectives.
- Managed team of up to 5-8 restaurant staff, maintaining exceptional customer service and quality standards.
Night Manager
The Original Gino's Pizza
04.2022 - 04.2023
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Ensured smooth kitchen operations during high-volume periods by effectively allocating resources, delegating tasks, and providing hands-on support as needed.
- Provided exceptional customer service by addressing guest concerns promptly and professionally, resulting in increased satisfaction ratings.
- Played an active role in staff recruitment and selection processes, identifying top talent that would contribute positively to the team dynamic and overall performance.
- Maintained a safe and sanitary work environment through diligent cleaning, equipment maintenance, and adherence to health regulations.
Education
Masters in Mechanical Engineering - Mechanical Engineering
University of Windsor
Windsor, ON08.2023
Skills
- Guest satisfaction tracking
- Food Safety Compliance
- POS system knowledge
- Scheduling Coordination
- Customer Assistance
- Opening and closing procedures
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Assistant Manager
Oven 360
11.2022 - Current
Night Manager
The Original Gino's Pizza
04.2022 - 04.2023
Masters in Mechanical Engineering - Mechanical Engineering
University of Windsor
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