Arshpreet Kaur
Brampton,Canada
Summary
Devoted Warehouse team member adept in using tools, setting priorities, and completing work quickly to achieve team objectives. Strong familiarity with OSHA requirements and ideal safety recommendations. Hard worker regularly comes early and stays late to finish projects with tight deadlines. Strong organisational skills and a team player who pays attention to detail. Being able to manage several projects at once with great accuracy.
Overview
4
4
years of professional experience
Work History
Warehouse Associate
Amazon Fullfillment Centre
2021.12 - 2023.02
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Checked packages and merchandise for damage and notified vendors.
Call Center Customer Service Representative
Addeco Staffing
2020.11 - 2022.04
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Documented and detailed calls and complaints using call center's CRM database.
- Resolved concerns with products or services to help with retention and drive sales.
- Met customer call guidelines for service levels, handle time and productivity.
- Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction.
Team Lead
Give And Go
2019.08 - 2021.09
- Trained new team members by relaying information on company procedures and safety requirements.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Participated in cross-functional team-building activities.
- Directed and supervised team engaged and development.
- Operated production machinery safely to reduce workplace accidents.
- Managed schedules, accepted time off requests and found coverage for short shifts.
Education
No Degree - Business Management
Humber College
Toronto, ON09.2022
High School Diploma -
Castlebrooke Secondary School
Brampton, ON06.2021
Skills
- Fluent in english
- Customer service skills
- Picking and Processing
- Quality Control
- Loading and Unloading
- Communication
- Problem solving skills
- Outstanding leadership Abilities
- Great at time management
- Excellent at multitasking
Timeline
Warehouse Associate
Amazon Fullfillment Centre
2021.12 - 2023.02
Call Center Customer Service Representative
Addeco Staffing
2020.11 - 2022.04
Team Lead
Give And Go
2019.08 - 2021.09
No Degree - Business Management
Humber College
High School Diploma -
Castlebrooke Secondary School