ARSHPREET KAUR
Vaughan
Summary
Proficient in diverse fields and committed to continuous learning and professional development, with a strong work ethic and exceptional expertise in operations and leadership.
Eager to elevate my cybersecurity career, driven by a genuine enthusiasm for ongoing skill development and a commitment to enhancing expertise through continuous learning.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Associate Manager of Operations
RALPH LAUREN
12.2021 - Current
- Enhancing and boosting daily sales through the addition of personnel, sales team coaching, and store contests focusing on UPT and ATV.
- Attaining monthly targets, overseeing the team's KPIs, and ensuring alignment with company standards.
- Assisting HR in the recruitment, training, and improvement of employee behavior and productivity, including interviewing candidates.
- Ensuring operational efficiency through the analysis and escalation of technical issues, cross-functional training, process enhancement, and safety compliance.
- Leading a 50-member team responsible for day-to-day operations, embracing and excelling in Ralph Lauren's Selling Culture, optimizing talent, and managing inventory.
- Addressing daily employee and customer grievances.
- Supervising, training, and cultivating staff to adhere to Standard Operating Procedures.
- Adhering to loss prevention by conducting regular inventory audits on a weekly, monthly, and yearly basis.
- Documenting and reporting incident reports while ensuring annual shrink is within company expectations.
Selling Manager
RALPH LAUREN
12.2020 - 12.2021
- Boosting Sales and Ensuring Quality Control
- Managing Customer and Employee Feedback
- Effective Store Operations and Functionality Staff Training and Development
- Preserving Store Standards and Brand Presentation
- Overseeing Accurate Receiving, Processing, and Stock Execution for Sales Floor
SALES ASSOCIATE
POLO RALPH LAUREN
07.2020 - 12.2020
- Meeting Daily Sales Goals
- Performing Cashier Duties
- Sustaining Sales Floor Appearance
- Overseeing Back of House (BOH) Tasks
- Cultivating Team Integrity and Maintaining Consistency
SALES ADVISOR
Club Demonstration Services
08.2019 - 01.2020
- Marketing and showcasing products
- Welcoming and engaging with customers in a professional manner
- Distributing complimentary product samples to customers
- Motivating and persuading customers to make product purchases
- Consistently achieving sales objectives
- Arranging stalls and upholding food hygiene standards.
ENGLISH LANGUAGE TRAINER
THE ENGLISH CLUB
02.2016 - 07.2017
- Instructed individuals from ESL (English as a Second Language) countries in the domains of listening, speaking, reading, and writing in English.
- Managed inquiries related to prospective enrollments.
- Conducted complimentary demonstration classes.
- Managed cash transactions and achieved targets for new enrollments.
Education
Advanced Diploma - Information Technology - Cybersecurity
George Brown College
Toronto, ON08.2024
Diploma -
Centennial college (School of hospitality and technology)
Scarborough, ON06.2020
High School Diploma -
Guru Teg Bahadur Public School
Karnal, Haryana, India04.2015
Skills
- Managing Retail Operations
- Cultivating Team Skills and Potential
- Improving Processes and Employing Informed Decision-Making
- Recruitment, Training, and Supervision of Staff
- Demonstrating Leadership Competence
- Prioritizing Customer Service and Elevating the Customer Experience
Accomplishments
- Scrum Master
- Smart Serve
- First Aid and CPR Certification.
Languages
Certification
Scrum Master II
Timeline
Associate Manager of Operations
RALPH LAUREN
12.2021 - Current
Selling Manager
RALPH LAUREN
12.2020 - 12.2021
SALES ASSOCIATE
POLO RALPH LAUREN
07.2020 - 12.2020
SALES ADVISOR
Club Demonstration Services
08.2019 - 01.2020
ENGLISH LANGUAGE TRAINER
THE ENGLISH CLUB
02.2016 - 07.2017
Advanced Diploma - Information Technology - Cybersecurity
George Brown College
Diploma -
Centennial college (School of hospitality and technology)
High School Diploma -
Guru Teg Bahadur Public School
Scrum Master II
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