Dhruv Oberoi
Truro,NS
Overview
2
2
years of professional experience
Work History
Assistant Manager
McDonald's Restaurant
09.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Supervisor
BISTRO ROSOI
06.2022 - 08.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Conducted regular reviews of operations and identified areas for improvement.
Crew Member
Smoke's Poutinerie
03.2022 - 06.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Education
No Degree - BUSSINESS ADMINISTRATION
Nova Scotia Community College
Truro, NS06.2023
High School Diploma -
MONTESSORI CAMBRIDGE SCHOOL
PATHANKOT04.2020
Skills
- Customer Service
- Accounting
- Time Management
- Financial Management
- Retail Operations Management
- Leadership
REFERENCES:
- GURPREET KAUR (DEPARTMENT MANAGER)-3659983210
- ISHA DAMAN (RESTAURANT OWNER)-5149141937
Timeline
Assistant Manager
McDonald's Restaurant
09.2022 - Current
Supervisor
BISTRO ROSOI
06.2022 - 08.2022
Crew Member
Smoke's Poutinerie
03.2022 - 06.2022
No Degree - BUSSINESS ADMINISTRATION
Nova Scotia Community College
High School Diploma -
MONTESSORI CAMBRIDGE SCHOOL