ARSHNOOR KAUR
Surrey,,BC
Summary
Health Sciences graduate and certified Medical Office Administrator with almost 3 years of experience in medical and administrative roles, proficient in multiple medical software platforms, and adaptable to new systems. Adept at team collaboration and multicultural sensitivity, ensuring accurate billing, scheduling, and patient care. Multilingual, Emergency First Aid certified, and committed to culturally safe, respectful care, and ongoing learning in Indigenous Cultural Safety.
Overview
2
2
years of professional experience
Work History
Medical Office Administrator
West Coast Medical Imaging
02.2025 - Current
- Provided patient-centered administrative support by managing a multi-line switchboard, greeting visitors, responding to inquiries, and maintaining accurate, confidential records.
- Coordinated high-volume scheduling for mammograms, ultrasounds, and diagnostic exams, ensuring timely appointments, clear instructions, and smooth clinic flow.
- Performed detailed data entry, ordering reports, and documentation review, using EMR systems such as Velox and Reven to support clinicians and ensure complete, accurate patient files.
- Managed medical billing, MSP claims, and payment processing, ensuring accuracy and compliance with billing policies.
- Handled mail, faxes, reports, and incoming clinical documents, distributing them appropriately, and maintaining organized filing systems.
- Supported intake processes by verifying requisitions, gathering patient information, and scheduling the follow-up appointments as per radiologists, and technologists.
- Operated and maintained office equipment, including photocopiers, fax machines, and scanners, resolving minor issues, and ensuring clinic readiness.
Fine Arts Department Assistant
Langara College
09.2024 - 12.2024
- Assisted in office work such as maintaining invoices and updating schedules for student models.
- Helped in maintaining Fine Arts Studios by assisting in maintaining supply and arranging classes before the semester starts.
- Assisted in maintaining and documenting the invoices to help maintain records using excel.
- Maintained a filing system for all department-related documents and records.
Check In Assistant
Langara Library
05.2024 - 12.2024
- Provided front-desk support by welcoming students, responding to inquiries, and maintaining a positive, organized environment.
- Scheduled appointments and managed calendars using online platforms, ensuring an efficient workflow.
- Maintained accurate, confidential records, and handled documentation with strong attention to detail.
- Coordinated student support by directing inquiries and collaborating with staff to ensure timely access to resources.
- Maintained office supplies and equipment to support smooth daily operations.
Langara Student Success Course Ambassador- Student
Langara College
04.2024 - 12.2024
- Participated in online orientation sessions with new international students.
- Worked independently and within a team to run student success workshops.
Junior Assistant
Langara College Foundation Department
01.2024 - 12.2024
- Assisted in proper documentation of online records of scholarship recipients and donors while keeping all the data confidential, this involved printing, scanning and making folders.
- Maintained inventory and kept a record of all the important gifts and other things.
- Assisted in organizing Langara Convocation 2024 for graduating Langara alumni to support department members and collaborate to successfully organize events.
Health Science Tutor & Tech Tutor for Apps and Brightspace
Langara
01.2024 - 12.2024
- Played a key role in managing the email and providing timely responses to student queries.
- Helping students with Microsoft Office applications such as Word, Excel, PowerPoint, Access.
- Interacting with students in a positive way and using exceptional communication skills to help them excel in studies.
Education
Associate - Health Sciences
Langara College
Vancouver, Canada12.2024
Medical Office Administration Certification -
Langara College
Vancouver, Canada12.2024
Skills
- Experienced with Medical softwares
- Proficient in Microsoft Office applications
- Multicultural sensitivity
- Team collaboration
- Time management
- Multilingual- English, Punjabi, Hindi
Accomplishments
- Successful Completion of the VOLT Formal Recognition Program - 150 Volunteer hours in Langara.
- Langara Student Union Volunteer Leadership Award and Jade Volunteering Excellence Award (Langara College).
- Dean's Honour Roll Recognition for GPA.
- Invited panelist for Health Science Student Orientation, and Faculty of Science Student Success Seminar.
References
References available upon request.
Timeline
Medical Office Administrator
West Coast Medical Imaging
02.2025 - Current
Fine Arts Department Assistant
Langara College
09.2024 - 12.2024
Check In Assistant
Langara Library
05.2024 - 12.2024
Langara Student Success Course Ambassador- Student
Langara College
04.2024 - 12.2024
Junior Assistant
Langara College Foundation Department
01.2024 - 12.2024
Health Science Tutor & Tech Tutor for Apps and Brightspace
Langara
01.2024 - 12.2024
Associate - Health Sciences
Langara College
Medical Office Administration Certification -
Langara College