Summary
Overview
Work History
Education
Timeline
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Arshnoor Kaur

Surrey

Summary

Operations professional with strong grasp of process optimization, strategic planning, and project management. Known for effective team collaboration and delivering consistent results in dynamic environments. Adept at improving operational efficiency, managing cross-functional teams, and adapting to evolving business needs. Recognized for leadership, problem-solving abilities, and excellent communication skills.

Overview

6
6
years of professional experience

Work History

Operations Lead

Gap Factory
05.2024 - Current
  • Enhanced team productivity by providing ongoing training and development opportunities.
  • Managed and allocated staff and material resources to meet production goals.
  • Utilized data-driven insights to inform decision-making processes regarding resource allocation or process improvements within the operations department.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.

Front End Supervisor

Dennis No Frills
01.2022 - 04.2024
  • Monitored adherence to safety protocols within the front-end area, ensuring compliance with company policies as well as local regulations.
  • Developed strong relationships with vendors, negotiating advantageous pricing structures for products and promotional materials.
  • Ensured accurate inventory management with routine audits, leading to improved stock availability for customers.
  • Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
  • Provided excellent customer service in all interactions, modeling desired behaviors for staff and fostering a culture of continuous improvement.

Cashier

Dennis No Frills
02.2021 - 01.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Fulfillment Associate

Walmart
03.2020 - 02.2021
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process..

Associate

Walmart Canada
09.2019 - 02.2020
  • Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Sales Associate

Aldo
05.2019 - 08.2019
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Education

Bachelor in Operation Management - Operation Management

BCIT
12.2022

Timeline

Operations Lead

Gap Factory
05.2024 - Current

Front End Supervisor

Dennis No Frills
01.2022 - 04.2024

Cashier

Dennis No Frills
02.2021 - 01.2022

Fulfillment Associate

Walmart
03.2020 - 02.2021

Associate

Walmart Canada
09.2019 - 02.2020

Sales Associate

Aldo
05.2019 - 08.2019

Bachelor in Operation Management - Operation Management

BCIT

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Arshnoor Kaur