Arshia Sakaki
Richmond Hill,ON
Summary
Dynamic and adaptable, excelling in customer engagement and event planning. Leveraged decision-making and team leadership skills to enhance service delivery and client satisfaction. Demonstrated excellence in adapting to diverse customer needs, ensuring memorable experiences without exceeding a single numerical percentage in achievements.
Overview
3
3
years of professional experience
Work History
Catering Assistant
Sonia Catering
Richmond, ON
08.2023 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained flexible work schedule to meet event needs.
- Offered excellent customer service, addressing client concerns promptly and professionally.
- Demonstrated adaptability when adjusting plans according to last-minute changes or requests from clients.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Tour Guide Volunteer
Andia Agency
Tehran,Iran
02.2021 - 02.2022
- Assisted with event planning efforts as needed, coordinating logistics such as room setup or refreshment service.
- Continuously updated personal knowledge on site history and current events, staying informed on relevant topics within the industry.
- Participated in training sessions and workshops, enhancing presentation skills and subject matter expertise.
- Adapted tour content to suit diverse audiences, catering to various age groups and interests.
Education
Diploma -
J Addison School
Markham, ONSkills
- Cash Register Operation
- Decision-Making
- Payment Processing
- Team Leadership
- Flexible and Adaptable
- Customer Engagement
- Customer Service
- Event Planning
Languages
English
Full Professional
Persian
Native or Bilingual
Timeline
Catering Assistant
Sonia Catering
08.2023 - Current
Tour Guide Volunteer
Andia Agency
02.2021 - 02.2022
Diploma -
J Addison School