Arshdeep Singh Bedi
Brampton,ON
Summary
Ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in preparing test cases, plans and scripts.
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
QA Test Analyst
Cognizant
Bangalore , Karnataka
07.2020 - 12.2022
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Executed test scripts, logged defects and worked to resolve issues noted in testing process.
- Pursued professional development opportunities to learn new testing tools and test strategies.
- Collaborated with development team for testing and release management to achieve high-quality production of J&J Software.
- Isolated issues by analyzing process steps, log files and data input for Jira.
- Worked extended hours when necessary to meet deadlines.
- Wrote system requirements and tracked quality assurance metrics using HP ALM and JIra.
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
Sales Associate
Teleperformance
Mohali, Punjab
01.2019 - 07.2020
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Increased sales by offering advice on purchases and promoting additional products.
- Answered customer questions about sizing, accessories and merchandise care.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
Education
10 th -
Army Public School
01.2014 - 12.2014
12th - undefined
SSM College
01.2015 - 07.2016
B.Tech - undefined
Chandigarh Group of Colleges
08.2016 - 06.2020
Skills
Project Management
SQL understanding
Root Cause Analysis
Technical Analysis
Testing plans
Bug tracking
Manual test case preparation
Documentation skills
Stocking and replenishing
Sales trends
Cash Handling
Timeline
QA Test Analyst
Cognizant
07.2020 - 12.2022
Sales Associate
Teleperformance
01.2019 - 07.2020
B.Tech - undefined
Chandigarh Group of Colleges
08.2016 - 06.2020
12th - undefined
SSM College
01.2015 - 07.2016
10 th -
Army Public School
01.2014 - 12.2014