ARSHDEEP SHARMA
Summary
Proven Client Relationship Manager with a track record at CANWORLD VISA IMMIGRATION, adept in relationship building and business growth strategies. Excelled in enhancing client engagement and streamlining onboarding processes, significantly improving client satisfaction. Mentored staff at IDP, fostering skill development and regulatory compliance. Expert in client needs assessment and communication, driving successful collaborations and partnerships.
Overview
4
4
years of professional experience
Work History
Client Relationship Manager
CANWORLD VISA IMMIGRATION
06.2023 - 10.2024
- Maintained detailed records of all client interactions, ensuring accuracy in account management and reporting activities.
- Developed strong rapport with clients through consistent follow-up and attention to detail.
- Facilitated smooth onboarding experiences for new clients, guiding them through product setup and training procedures.
- Strengthened client relationships by maintaining regular communication and addressing concerns promptly.
VISA FILING OFFICER
IDP
12.2020 - 02.2023
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
Education
INTERNATIONAL TRADE - Accounting
TAV COLLEGE
MONTREAL01-2024
BBA - Commerce
S.D COLLEGE
BARNALA04-2022
Skills
- Business growth strategies
- Relationship building and management
- Customer engagement
- Client needs assessment
Languages
English
Full Professional
French
Limited Working
Timeline
Client Relationship Manager
CANWORLD VISA IMMIGRATION
06.2023 - 10.2024
VISA FILING OFFICER
IDP
12.2020 - 02.2023
INTERNATIONAL TRADE - Accounting
TAV COLLEGE
BBA - Commerce
S.D COLLEGE
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