Arshad Rafeek Shemi
Ezterhazy,SK
Summary
- Seeking a challenging position requiring demonstrated skills in leadership, planning & communication, thus utilizing interpersonal skills with my experience, educational qualifications & technical knowledge.
- Possess good organizational & time management skills.
- Punctual & ability to perform tasks independently.
- Willingness to learn.
- Ability to perform tasks under pressure.
- Experienced in using Microsoft word, PowerPoint, and Excel
Overview
2
2
years of professional experience
Work History
Food Service Supervisor
Tim Hortons
01.2023 - Current
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
- Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
Associate
SPS
- Collaborated with team members for enhanced process efficiency and productivity.
- Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
- Handled high volumes of incoming work requests professionally while maintaining excellent organization.
HIGH SCHOOL MATHS TEACHER
Blue Mount
- Improved student understanding by incorporating real-world examples and problem-solving techniques into lessons.
- Managed student behavior in classroom and administered approved discipline to create classroom environment conducive to learning.
- Employed math lessons, demonstrations and interactive activities to teach and instruct high school students using educational materials, books and other learning aids.
- Promoted a positive classroom environment by fostering respectful communication and encouraging teamwork among students.
OFFICE ASSISTANT AND ACCOUNTANT
KVVES Kaniyapuram Unit
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Expedited document processing with accurate data entry and timely filing.
Education
Big Data Analytics - Information Technology
Georgian College
Barrie, ON12.2022
Bachelor of Education in Mathematics - Education
University of Kerala
Kerala, India03.2020
Bachelor of Science in Mathematics - Science Education
University of Kerala
Kerala, India04.2017
IATA-Foundation in Travel and Tourism - Travel And Tourism
Akbar Academy of Airline Studies
03.2018
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Leadership Qualities
- Workplace Safety
Languages
English
Malayalam
Disclaimer
I certify that all the information above is correct up to my knowledge and I bear the responsibility for the correctness of the above mentioned particulars.
Timeline
Food Service Supervisor
Tim Hortons
01.2023 - Current
Associate
SPS
HIGH SCHOOL MATHS TEACHER
Blue Mount
OFFICE ASSISTANT AND ACCOUNTANT
KVVES Kaniyapuram Unit
Big Data Analytics - Information Technology
Georgian College
Bachelor of Education in Mathematics - Education
University of Kerala
Bachelor of Science in Mathematics - Science Education
University of Kerala
IATA-Foundation in Travel and Tourism - Travel And Tourism
Akbar Academy of Airline Studies
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