Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
Generic

Arsalan Rahmati

Calgary,AB

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

1
1
year of professional experience

Work History

Salesperson

DECO Windshield Repair
Calgary, AB
03.2024 - 07.2024
  • Gathered data on competitors' pricing, products, and promotional activities.
  • Collaborated with team members to develop effective sales plans.
  • Maintained accurate records of customer interactions and transactions.
  • Educated customers about products and services offered by the company.
  • Resolved customer complaints promptly and efficiently.
  • Developed and implemented strategies to meet sales quotas.
  • Analyzed customer feedback to identify areas of improvement in product offerings.
  • Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
  • Maintained current store, product, and promotional knowledge to drive consistent sales.
  • Negotiated deals and handled complaints or objections.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Identified customer needs by asking questions and advising on best solutions.

Worker

Marble Slab
Calgary, AB
03.2023 - 03.2024
  • Organized work area at end of shift to ensure it is ready for next day's production run.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Kept work area neat and organized at all times.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.

Detailer

GLS
Calgary, AB
07.2023 - 07.2023
  • Polished exterior of vehicles using buffers and polishing compounds to remove scratches and oxidation.
  • Applied waxes, sealants, dressings, and other protective materials to preserve the finish on vehicles.
  • Cleaned and detailed vehicle interiors, including vacuuming carpets, cleaning upholstery, and wiping down all surfaces.
  • Cleaned wheels and tires with special cleaning solutions.

Education

High School Diploma -

Dr. E. P. Scarlett High School
Calgary, AB
05-2024

Skills

  • Customer Engagement
  • Relationship Building
  • Negotiation
  • Customer Retention
  • Competitor research
  • Complex Problem-Solving
  • Interpersonal communication skills
  • Upselling and Cross Selling
  • Windshield repair / detailing expertise
  • Critical Thinking
  • Friendly, Positive Attitude
  • Conflict Resolution
  • Customer Service
  • Multitasking

Languages

English
Native/ Bilingual

Affiliations

  • Reading
  • Boxing

Accomplishments

  • Achieving a percentage of 100% of customers purchasing plan
  • Achieving an honors award in highschool

Timeline

Salesperson

DECO Windshield Repair
03.2024 - 07.2024

Detailer

GLS
07.2023 - 07.2023

Worker

Marble Slab
03.2023 - 03.2024

High School Diploma -

Dr. E. P. Scarlett High School

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Arsalan Rahmati