Arpa Mehrabian

•Managed front office operations and ensured efficient day-to-day administrative support.

•Answered and directed incoming calls, emails, and client inquiries in a professional manner.

•Scheduled meetings, appointments, and project-related communications for management and field teams.

•Maintained organized records, contracts, permits, invoices, and project documentation.

•Coordinated communication between clients, subcontractors, vendors, and internal staff.

•Supervised front desk activities and assisted with onboarding and training administrative personnel.

•Processed incoming and outgoing correspondence and maintained accurate filing systems.

•Assisted with data entry, invoice tracking, and preparation of reports and project documents.

•Monitored office supplies and coordinated purchasing to support daily operations.

•Provided exceptional customer service while ensuring a professional and •welcoming office environment.

•Managed daily front desk operations and ensured a welcoming experience for clients.

•Scheduled and coordinated appointments, cancellations, and client follow-ups.

•Supervised reception staff and assisted with training new team members.

•Handled phone calls, emails, and customer inquiries professionally and efficiently.

•Processed payments, maintained accurate client records, and managed cash handling procedures.

•Resolved customer concerns and ensured high levels of client satisfaction.

•Coordinated with estheticians, massage therapists, and other spa staff to optimize scheduling and workflow.

•Assisted with inventory tracking and ordering of spa products and supplies.

Promoted spa services, memberships, and retail products to support business growth.

•Maintained a clean, organized, and professional reception area.