Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
Generic

Arooj Nadeem

Winnipeg,Canada

Summary

Lead a team in reaching sale goals Train, energetic adoptable assistant, general manager, with 12 years experience in all aspects of Restaurant and operations management within the hospitality industry, exceptional interpersonal skills, combined with proven ability to provide profitability, manage and nurture talent, sales growth, form strategic partnerships and successfully implement, challenging projects, outstanding leader with distinguished team building skills, increasing sales, dealing with pressure and excellent conflict resolution abilities, as well as a strong work ethic and great sense of humor Knowledge. Proactive AGM with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals.

Overview

12
12
years of professional experience

Work History

Assistance General Manager

Smittys Restaurant And Lounge
11.2022 - Current
  • Successful sales techniques, increased sales by 30% with controlled labor
  • Ability to motivate others
  • Excellent customer service skills
  • Collaborative attitude with co-workers and guests
  • Efficient multitasking
  • Supervised daily activities of restaurant and 75 or above employees

Team leader

24-7 Intouch
01.2021 - 11.2022

Host/Expeditor

Boston Pizza
01.2020 - 01.2021
  • Provided customer service solutions
  • Seated and greeted customers
  • Bussed tables and cleaned and sanitized dining areas
  • Scheduled reservations and administered pick-up orders
  • Assisted with restaurant promotions and special events
  • Operated POS restaurant management software.

Management Representative

Badshah Night Club
01.2019 - 01.2020

Cashier

Dubai Restaurant and Lounge
01.2017 - 01.2019

Floor Manager

Muhobbatein Disco
01.2017

Cashier

Dubai Restaurant and Lounge
01.2012 - 01.2017

Education

Social Media Marketing Diploma - Marketing Management

CDI College
280 Main Street
01.2021

Diploma - Hotel And Restaurant Management

Siam University
Bangkok Thailand
10.2017

Skills

  • Business operations knowledge
  • Employee Scheduling
  • Strategic planning skill
  • Sales Techniques
  • Inventory Control
  • Sales Coaching
  • Customer Retention
  • Sales Forecasting
  • Budgeting expertise
  • Menu development
  • Food safety and sanitation
  • Staff Management
  • Customer Relationship Management (CRM)
  • Inventory Management
  • Team leadership expertise
  • Operations Oversight

Languages

English
Full Professional

Personal Information

Management position

Timeline

Assistance General Manager

Smittys Restaurant And Lounge
11.2022 - Current

Team leader

24-7 Intouch
01.2021 - 11.2022

Host/Expeditor

Boston Pizza
01.2020 - 01.2021

Management Representative

Badshah Night Club
01.2019 - 01.2020

Cashier

Dubai Restaurant and Lounge
01.2017 - 01.2019

Floor Manager

Muhobbatein Disco
01.2017

Cashier

Dubai Restaurant and Lounge
01.2012 - 01.2017

Social Media Marketing Diploma - Marketing Management

CDI College

Diploma - Hotel And Restaurant Management

Siam University
Arooj Nadeem