Arnold Rolan
VAUGHAN,ON
Summary
Dedicated Hotel Waiter with extensive experience delivering outstanding customer service. Maintains high standards in cleanliness and table presentation while effectively managing multiple tasks in fast-paced environments. Enhanced guest satisfaction through attention to detail and a proactive approach.
Overview
11
11
years of professional experience
Work History
Hotel Waiter
Royal Caribbean International
Miami, Florida
2016.11 - 2020.10
- Delivered exceptional service to guests, enhancing their overall dining experience across diverse venues.
- Assisted in menu presentations and recommended dishes that elevated guests' dining experiences.
- Coordinated with kitchen staff to ensure timely food preparation and delivery, maintaining high service standards.
Hotel Waiter
Royal Caribbean International
Miami, Florida
2009.11 - 2020.10
- Delivered exceptional guest service in diverse dining venues, enhancing overall satisfaction.
- Supported menu presentations and recommended dishes to elevate dining experiences.
- Coordinated with kitchen staff for timely food preparation and delivery, ensuring smooth service.
Assistant Waiter
Royal Caribbean International
Miami, Florida
2014.11 - 2016.11
- Assisted servers in delivering food and beverages to guests, enhancing overall dining experience.
- Maintained cleanliness of dining areas and ensured proper table settings, contributing to guest satisfaction.
- Supported kitchen staff by replenishing supplies during busy service periods, ensuring seamless operations.
Room Service Attendant
Royal Caribbean International
Miami, Florida
2013.11 - 2014.11
- Delivered room service orders promptly, enhancing guest satisfaction across staterooms.
- Maintained cleanliness and organization of room service carts and dining areas to uphold service standards.
- Collaborated with kitchen staff to ensure precise order preparation and appealing presentation.
Mess Attendant
Royal Caribbean international
Miami, Florida
2009.11 - 2013.11
- Ensured cleanliness and organization in dining areas to enhance guest satisfaction.
- Set up dining tables for meals and events, creating inviting environments for guests.
- Delivered prompt service to guests, effectively addressing needs and requests.
Education
Cuenca Institute
Cuenca , BatangasSome College (No Degree) - Medical Technology
Lyceum of The Philippines University
Batangas City, Batangas Skills
- menu presentation
- Customer service
- order accuracy
Timeline
Hotel Waiter
Royal Caribbean International
2016.11 - 2020.10
Assistant Waiter
Royal Caribbean International
2014.11 - 2016.11
Room Service Attendant
Royal Caribbean International
2013.11 - 2014.11
Hotel Waiter
Royal Caribbean International
2009.11 - 2020.10
Mess Attendant
Royal Caribbean international
2009.11 - 2013.11
Cuenca Institute
Some College (No Degree) - Medical Technology
Lyceum of The Philippines University