Summary
Overview
Work History
Education
Skills
Languages
Certification
Honour with Distinction
Timeline
Generic

Armineh Akbarzade

Maple Ridge

Summary

Dynamic and results-oriented professional with extensive experience in customer service and teamwork, demonstrated at Ardene and other roles. Excelled in enhancing customer engagement and repeat business through effective problem-solving and interpersonal communication. Proficient in cash register operation and retail store operations, with a proven track record of mentoring new staff and improving service delivery.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sale Associate

Ardene
04.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.

Volunteer

Shoppers Pharmacy
12.2023 - 12.2023
  • Organizing and packing the pills by reading through the prescriptions.
  • Handling out the packed pills to the patients and work as a cashier.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.

Volunteer

Nicola Lodge
05.2023 - 09.2023
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Performing the tasks with the perfected attention in details.
  • Caring about seniors and communicating with them with dedication and respect.
  • Used strong interpersonal communication skills to convey information to Seniors.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Completed daily domestic tasks in senior place and group homes to assist people in need.
  • Improved literacy rates with weekly volunteer tutoring sessions.
  • Provided emotional support and companionship to elderly in community homes.

Home Tutoring Tutor

Art Tutor
04.2022 - 06.2022
  • Monitored student progress through ongoing assessments, adjusting teaching methods accordingly for optimal learning outcomes.
  • Enhanced students'' critical thinking skills through the implementation of problem-solving activities and real-world examples.
  • Participated in professional development opportunities, staying current on best practices in education and continually improving my teaching techniques.
  • Assisted students in overcoming challenges related to specific subjects, increasing their confidence in problem-solving abilities.
  • Supported struggling students with targeted interventions, resulting in improved overall performance in various subjects.

Babysitter

Babysitting Daycare Home
02.2022 - 06.2022
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Walking to the school with care and attention.
  • Prepared healthy, age-appropriate snacks and meals.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.

Education

Bachelor of Science - Health Sciences

Simon Fraser University
Burnaby, BC
06-2028

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Cash register operation
  • Stocking and receiving
  • Retail store operations
  • Cleaning techniques
  • Sales goals attainment
  • Display setup
  • Shipment processing
  • Fitting room maintenance
  • Hospitality and accommodation

Languages

Persian
Native or Bilingual

Certification

  • Sketching and painting certificate.
  • Food Handling techniques.
  • Being aware of all sanitized and hygiene environment, and all bacteria.

Honour with Distinction

All receiving A grads for all High School containing grade 10, 11 and 12. Specially for my senior year that i was performing all my classes with honors and doing professionally in my Capstone Project. Additionally, performing my significant vulonteer duties in great manner.

Timeline

Volunteer

Shoppers Pharmacy
12.2023 - 12.2023

Volunteer

Nicola Lodge
05.2023 - 09.2023

Sale Associate

Ardene
04.2022 - Current

Home Tutoring Tutor

Art Tutor
04.2022 - 06.2022

Babysitter

Babysitting Daycare Home
02.2022 - 06.2022

Bachelor of Science - Health Sciences

Simon Fraser University

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Armineh Akbarzade