Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Armin Alvarado

Moreno Valley

Summary

Results-driven IT Technician with two years of hands-on experience in diverse private and public sector environments. Proficient in the installation, configuration, and troubleshooting of Cisco devices, including routers, switches, and firewalls, ensuring optimal network performance and reliability. Committed to continuous learning and professional growth, with a strong focus on leadership development and effective collaboration within teams. Dedicated to enhancing technical skills while contributing to overall team success and organizational objectives.

Overview

4
4
years of professional experience
1
1
Certification

Work History

ITLS Technician/Tier 1 Engineer

C1
05.2023 - Current
  • Trained new technicians on equipment usage, maintenance procedures, and safety protocols.
  • Executed full-scale network installations, including racking and stacking equipment, device configuration,
    and real-time troubleshooting of Cisco network devices.
  • Collaborated on different IT assignments, contributing technical expertise and assisting in successfully
    executing projects such as software rollouts, hardware upgrades, and network enhancements.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.

Internship

San Diego JobCorps
03.2022 - Current
  • Worked in a switch room to activate/deactivate ports.
  • Made both type A/B patch cables and worked with fiber.
  • Troubleshoot laptops, desktops, and printers.
  • Installed multiple operating systems such as Windows and Linux Ubuntu.
  • Configured switches, VLAN's, and Wireless Access Points.

Education

High school diploma -

Surfside Educational Academy
06.2020

No Degree - Computer Technician

San Diego Job Corps
San Diego, CA
06-2023

Skills

  • Attention to detail
  • Strong problem-solving, troubleshooting,
    and technical skills
  • Well organized
  • Customer service
  • Critical thinking
  • Team oriented
  • Communicative
  • Cisco IOS command-line interface & Cisco
    device configuration (routers, switches,
    firewalls)
  • Cisco Meraki Dashboard
  • Expereience with SolarWinds and NetBrain
  • Ekahau Wireless Surveys
  • Network hardware installation

Certification

  • CompTia A+ 2023
  • CompTia ITF+ 2022
  • Microsoft Office PowerPoint 2016
  • Microsoft Word Expert 2016

Timeline

ITLS Technician/Tier 1 Engineer

C1
05.2023 - Current

Internship

San Diego JobCorps
03.2022 - Current

High school diploma -

Surfside Educational Academy

No Degree - Computer Technician

San Diego Job Corps

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Armin Alvarado