Armanjot Singh
Ludhiana
Summary
Dynamic manager with a proven track record at Mann Bros Leasing Company, excelling in team leadership and customer service. Enhanced customer satisfaction and drove revenue growth through effective relationship building and targeted marketing strategies. Skilled in decision-making and project management, consistently achieving branch targets while fostering a motivated workforce.
Overview
2
2
years of professional experience
Work History
Manager
Mann Bros Leasing Company
11.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
Branch Sales Officer
Capital Small Finance Bank
05.2023 - 10.2023
- Conducted regular market research to identify new opportunities and stay ahead of industry trends, ensuring continued success in a competitive landscape.
- Mentored junior sales staff, fostering a supportive team environment that led to improved performance and higher morale.
- Managed customer inquiries and concerns with speed, efficiency and knowledgeable support.
- Increased branch sales revenue by implementing targeted marketing strategies and cultivating strong customer relationships.
- Achieved individual and branch targets on consistent basis.
Education
Bachelor of Commerce -
GHG Khalsa College
Gurusar Sudhar 05-2023
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Documentation and reporting
- Relationship building
- Project management
- Staff development
- Sales techniques
- Schedule preparation
- Marketing
- Performance evaluations
- Workforce management
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Manager
Mann Bros Leasing Company
11.2023 - Current
Branch Sales Officer
Capital Small Finance Bank
05.2023 - 10.2023
Bachelor of Commerce -
GHG Khalsa College
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