Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Arman Hazrati

Toronto,ON

Summary

Detail-oriented, organized, and meticulous employee. Enthusiastic team player ready to contribute to company success. Friendly Technical Support Representative keen to help customers maximize product impact and usability. Amiably replies to all customer queries and consistently resolves client issues. Committed to improving user satisfaction numbers and supporting return patronage across all supported products.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Driver

Uber
Toronto, ON
10.2019 - 03.2024
  • Delivered exceptional 5-star rating customer service with over 1500 trips
  • Followed safety regulations and best practices while driving, resulting in no accidents or violations during employment
  • Delivered goods on time and in great condition to over 1000 customers.

Marketing Specialist

Bell Canada
Mississauga, ON
07.2022 - 12.2022
  • Visited customers face-to-face to market Bell products and identify specific communication solutions that fit their lifestyle
  • Travelled regularly to rural communities throughout the region to market Bell products with best-in-class customer service to drive sales in residential areas
  • Identified specific customer needs and provided unique solutions
  • Met with the team weekly to strategize, track goals, and report on sales results.

Fitness Coach

GoodLife Fitness
North York, Ontario
08.2021 - 08.2022
  • Completed any required member administration
  • Surpassed monthly and daily goals to include: Membership Sales and Personal Training Starter goals, sales appointments booked goals, and lead goals
  • Handled calls, emails, and reports in a professional manner
  • Promoted programs that assisted members in achieving their goals, and time frame.

Senior Community Assistant

Centennial Place
Scarborough, ON
02.2020 - 08.2021
  • Provided tours to potential prospects, applicants, and walk-ins
  • Conducted all functions necessary to close the sale, including generating new leads, conducting tours, maintaining showrooms, and any necessary follow-up
  • Determined the need for facility maintenance and repair and notified appropriate personnel
  • Developed program plans for individuals or assisted in plan development.

Education

Associate of Science - Computer Systems Technician

Centennial College
Scarborough, ON
05-2021

Skills

  • Remote Support
  • Escalation management
  • System monitoring
  • Application support
  • Software Installation
  • Hardware diagnostics
  • Technical Support
  • Data Recovery
  • Systems Analysis
  • Customer Service

Certification

  • CPR-A & AED
  • Suicide Prevention

Timeline

Marketing Specialist

Bell Canada
07.2022 - 12.2022

Fitness Coach

GoodLife Fitness
08.2021 - 08.2022

Senior Community Assistant

Centennial Place
02.2020 - 08.2021

Driver

Uber
10.2019 - 03.2024

Associate of Science - Computer Systems Technician

Centennial College

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Arman Hazrati