Managed and updated personal shopper's schedule, ensuring all appointments were scheduled effectively.
Demonstrated excellent communication skills to represent the Personal Shopper via phone and email.
Ensured accuracy of client information by consistently monitoring data on a periodic basis.
Ensured maintenance of standards through preparation and coordination of materials and merchandise for client appointments.
Executed additional tasks as assigned, such as running errands, for enhanced efficiency in the Personal Shopper's workload
SportChek
Calgary, Alberta
Team Lead
08.2021 - 11.2023
Job overview
Assisted customers in finding the right footwear for their needs by providing product knowledge and sizing information.
Organized shelves and displays to create a visually appealing shopping environment.
Restocked shelves with new merchandise according to store standards.
Performed daily sales transactions accurately while following cash handling procedures.
Troubleshot customer inquiries related to product availability, pricing, shipping, returns..
Champs Sports
Calgary
Associate
04.2018 - 08.2019
Job overview
Assisted customers in finding products, answered questions, and made product recommendations.
Organized backroom storage areas for efficient access to merchandise.
Performed price checks on items requested by customers.
Handled returns and exchanges according to company policy.
Provided ongoing training for new staff members.
Attended team meetings to discuss sales goals, upcoming promotions.
Assisted with special projects such as reorganizing the store layout or launching new products.
Education
Nelson Mandela High School
Calgary AB
Diploma
05.2020
University Overview
Skills
Excellent communication
Leading a room in absence of leadership
Critical thinking problem solving
Expeditious critical attention to detail
Proven organizational skills
Languages
Languages
English
Punjabi
Hindi
Urdu
Volunteer Experience
Volunteer Experience
Drop-in Centre, Calgary AB, 01/2016, Present, Plating food in a fast paced environment, ensuring everything is moving at a swift pace, Keeping a sanitary tidy working environment for the team & volunteers
The Mustard Seed Shelter, Calgary AB, 10/2019, Present, Setting up + tidying rooms for newcomers, ensuring everyone gets a healthy sanitary stay, Handing out blankets, jackets, socks, etc. to anyone who may need, Commandeering a peaceful and stable environment for both volunteers and visitors, Dealing with anyone that is overly intoxicated, ensuring the safety of everyone inside the facility.