Arlene Querubin
Sobeys Safeway
EDMONTON,AB
18
years of professional experience
Service-oriented professional with solid foundation in customer service, inventory management, and administrative tasks. Known for reliability and adaptability, consistently contributing to team success and maintaining high standards. Efficient in problem-solving and multitasking, ensuring smooth operations. Detail-oriented Payroll Clerk in data entry and record-keeping. Experienced in new hire, termination and benefits orientation process.
Warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.
Work History
Service Clerk
5 Years 2 Months- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Managed cash register operations, ensuring accurate transactions and efficient processing.
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Processed payroll for over 100 employees, ensuring accuracy and compliance with federal regulations.
- Maintained payroll information by calculating, collecting, and entering data.
Warehouse Worker
5 Years 4 Months- Conducted inventory checks and maintained accurate stock levels using warehouse management systems.
- Assisted in training new staff on safety protocols and operational procedures to ensure compliance.
- Managed order picking and packing processes, ensuring timely dispatch of shipments.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Shift Manager
3 Years 5 Months- Oversaw daily operations, ensuring adherence to food safety and quality standards.
- Trained and mentored team members on efficient service techniques and menu knowledge.
- Managed inventory levels, reducing waste through effective stock control practices.
- Implemented staff scheduling that optimized labor costs while meeting peak demand periods.
- Resolved customer complaints promptly, improving overall satisfaction and loyalty ratings.
Supervisor
6 Years 2 Months- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Trained and mentored staff on food preparation techniques and customer service excellence.
- Kept guest and work areas clean, organized, and sanitized per established standards.
Education
Diploma - Accounting & Payroll
Bachelor of Arts - Communications
Skills
Customer service
Teamwork and collaboration
Adaptability and flexibility
Cash management
Timeline
Service Clerk
Sobeys Safeway
08.2021 - CurrentRead More
Warehouse Worker
Complete Shipping Solution
07.2016 - 11.2021Read More
Shift Manager
Pizza Hut
04.2015 - 09.2018Read More
Supervisor
Panago Pizza
01.2009 - 03.2015Read More
CDI College
Diploma from Accounting & Payroll
Read More
University of The East Manila
Bachelor of Arts from Communications
Read More