Preston Botelho
Kitchener,ON
Summary
Knowledgeable with strong background in providing exceptional customer service. Demonstrated ability to handle customer inquiries efficiently and resolve issues promptly. Proven skills in communication and teamwork.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Service Clerk
Loblaw Companies
09.2021 - 09.2024
- Demonstrated adaptability by assisting in various roles as needed during particularly busy or understaffed shifts.
- Enhanced customer satisfaction by providing efficient and courteous service in a timely manner.
- Delivered exceptional service with strong interpersonal skills, fostering long-term relationships with repeat customers.
- Greeted customers warmly upon arrival, creating a welcoming atmosphere that encouraged store patronage.
Education
Bachelor of Arts - Economics And Business
University of Waterloo
Waterloo, ON04-2028
Skills
- Reliability
- Time management
- Customer service
- Excellent communication
- Understanding customer needs
- Team collaboration
- Adaptability and flexibility
- Product and service sales
Accomplishments
- Guest speaker at large pharmaceutical company called Takeda, located in Toronto, ON.
- Guest at legislative parliament building located in Toronto, ON, regarding children with rare diseases and how their lives are impacted.
Languages
English
Professional Working
Certification
- WHIMIS certified
- First aid certified
Timeline
Service Clerk
Loblaw Companies
09.2021 - 09.2024
Bachelor of Arts - Economics And Business
University of Waterloo
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