ARJUN MURALEEDAS
St. Catharines,ON
Summary
Proficient in maintaining smooth and efficient mechanical systems. Systematic professional with keen eye for details, strong focus on performance improvements and skill in root cause analysis.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Canadas Best Value Inn
11.2021 - Current
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Developed procedures to establish accurate and organized check-in and check-out processes.
- Monitored customer service trends and provided insights to management team for further improvement.
- Reviewed client and staff feedback and made appropriate business adjustments to meet needs and address concerns.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Conducted regular performance evaluations for front desk staff, identifying areas for improvement and providing constructive feedback.
- Managed inventory of supplies at the front desk, ordering additional resources when necessary to maintain efficient operations.
- Organized staff schedules according to anticipated occupancy levels, minimizing overtime costs while maintaining adequate staffing levels at all times.
Customer Service Representative
Canadian Tire
01.2021 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Trained staff on operating procedures and company services.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Advanced Diploma - Mechanical Engineering
Niagara College
Welland, ON05.2022
Bachelor of Science - Mechanical Engineering Technology
KERALA UNIVERSITY
KERALA, INDIA05.2018
Skills
- Microsoft Office Suite
- Schematic reading
- Power Tools Proficiency
- Precision measurement
- Quality Inspection
- AutoCAD knowledge
- Mechanical Aptitude
- Multitasking
- Critical Thinking
- Good Mathematical skill
- Team Player
Timeline
Front Desk Receptionist
Canadas Best Value Inn
11.2021 - Current
Customer Service Representative
Canadian Tire
01.2021 - Current
Advanced Diploma - Mechanical Engineering
Niagara College
Bachelor of Science - Mechanical Engineering Technology
KERALA UNIVERSITY
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