Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Arjun Mendiratta

Markham,ON

Summary

Professional hospitality worker with strong background in delivering exceptional dining experiences. Proven ability to work with teams to ensure efficient service and guest satisfaction. Skilled in multitasking, problem-solving, and adapting to changing environments. Known for reliability, strong communication skills, and positive attitude.

Overview

7
7
years of professional experience

Work History

Restaurant Server

Kamasutra
01.2019 - Current
  • Provided exceptional customer service to over 100 customer daily, achieving a 95% customer satisfaction rate.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Upsold menu items and successfully increased average bill totals by 15%.

Food and Beverage Manager

Utsav Restaurant
07.2018 - Current
    • Managed inventory effectively, reducing waste and optimizing stock levels.
    • Trained and mentored new staff members, improving team efficiency and service quality.
    • Handled customer inquiries and resolved complaints efficiently, contributing to a 20% increase in repeat business.

Floor Staff Member

Tim Horton's
01.2018 - 02.2020
  • Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
  • Handled cash transactions efficiently while adhering to company policies for secure financial management.

Accounting Assistant

IVedha Inc
05.2018 - 10.2018
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.

Education

Diploma - Business Administration And Accounting

Sheridan College
None

Bachelor in Commerce (Hons) -

DelhI University
Delhi, IN

Skills

  • Customer Service
  • Food Safety
  • Order Accuracy
  • Upselling Techniques
  • Team Collaboration
  • Time Management
  • Point of Sale (POS) Systems

Accomplishments

  • Successfully managed the busiest shifts with high efficiency and customer satisfaction.
  • Supervised team of 15 staff members.
  • Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.

Timeline

Restaurant Server

Kamasutra
01.2019 - Current

Food and Beverage Manager

Utsav Restaurant
07.2018 - Current

Accounting Assistant

IVedha Inc
05.2018 - 10.2018

Floor Staff Member

Tim Horton's
01.2018 - 02.2020

Diploma - Business Administration And Accounting

Sheridan College

Bachelor in Commerce (Hons) -

DelhI University

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Arjun Mendiratta