Arjun Bahra
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Qualified Sales professional with extensive experience in Real Estate sales. Demonstrated and proven experience managing and overseeing Sales, Bookkeeping and Customer Experience functions. Provides exceptional coaching and interpersonal skills to inspire, and technical and business skills to provide superior customer service. Exceptional team player and leader with strong communication skills and problem-solving aptitude.
Overview
11
11
years of professional experience
Work History
Salesperson
Triumph Express Service Canada Inc
05.2023 - Current
- Boosted sales by consistently engaging with customers, Up-sell and cross sell different services and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Expanded customer base through targeted prospecting and networking efforts.
- Implemented effective sales strategies to maximize revenue generation.
- Researching and qualifying sales prospects
- Following up with previous enquirers for quotations
- Informing customers of our services
- Engage in cold calling/prospecting of potential customers and contact/follow up with current ones
- Manage creation and presentation of quotations for opportunities as they are identified
- Build and expand the company's customer database
Realtor
Royal Lepage Terrequity
01.2019 - 10.2023
- Generate new business by prospecting, identifying, soliciting and maintaining a pipeline of relationships for targeted buy, sell and lease clients
- Complete all acts of the buy and sell cycle, including legal requirements/paperwork, posting, and creating ad's, market /industry insights, utilizing marketing strategies to drive views, put the client first in all matters, negotiate and see deals through to close
- Maintain a high level of urgency and customer service to ensure client satisfaction
- Develop expert knowledge regarding mortgage financing, neighborhoods, schools, and all homeownership issues.
- Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
Manager
Purple Dinosaur Head Shop
01.2017 - 01.2020
- Created business plan to establish first head shop Aurora
- Perform all management duties; hire, train, complete payroll, and bookkeeping, maintain stock, branding & marketing.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Service Coordinator & Office Manager
Edgetch HVAC Services Ltd.
01.2013 - 01.2018
- Owned execution of renewals program; run re-quoting, re-pricing, and re-negotiating contracts to maintain business
- Own technician and customer visit scheduling, included building technician schedules, directly speaking with customers to ensure timing of appointment and ensure all necessary equipment on site
- Created idea of retrofit sales to drive increased revenue
- Act as lead trainer to any new service coordinators
- Provide technical support whenever needed by customers
- Help with new customer sales; complete RFQ's, meet property managers
- Assisted with bookkeeping duties such as invoices, credit notes and payments.
Education
Bachelor of Commerce, Accounting -
Humber College – Lakeshore Campus
Toronto, OntarioReal Estate Salesperson Program -
Ontario Real Estate Association
Toronto, OntarioSkills
- Cross-Selling Products and Services
- Customer Engagement
- Account Management
- Negotiation
- Networking
- Customer Relationship Building
Languages
English
Punjabi
Hindi
Timeline
Salesperson
Triumph Express Service Canada Inc
05.2023 - Current
Realtor
Royal Lepage Terrequity
01.2019 - 10.2023
Manager
Purple Dinosaur Head Shop
01.2017 - 01.2020
Service Coordinator & Office Manager
Edgetch HVAC Services Ltd.
01.2013 - 01.2018
Bachelor of Commerce, Accounting -
Humber College – Lakeshore Campus
Real Estate Salesperson Program -
Ontario Real Estate Association
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