Ariyo Adeoye
Hamilton,Canada
Summary
Results-driven and detail-oriented Debt Recovery Expert with extensive experience in collections, business development, and financial management. Known for strong communication and negotiation skills, with a proven track record of successfully recovering outstanding debts and improving cash flow. Adept at managing client relationships and resolving disputes while ensuring compliance with industry regulations. Ready to apply analytical abilities and a relentless commitment to achieving results in optimizing debt recovery processes and contributing to business success.
Overview
5
5
years of professional experience
Work History
Late Stage Collections Agent
Northlake Financial
09.2024 - Current
- Manage collections of overdue accounts and minimize bad debts.
- Negotiate payment plans and resolve disputes with clients.
- Monitor accounts to identify high-risk debts and prioritize recovery.
- Ensure compliance with regulations and company policies in all collection activities.
- Maintain accurate records of collections, payments, and client communications.
- Collaborate with internal teams to resolve complex accounts and streamline processes.
- Track performance metrics and suggest improvements to optimize recovery.
Collections Agent
Bill Gosling Outsourcing
02.2024 - 10.2024
- Maintain up to date knowledge of products and services
- Handle customer calls and responded to queries about services, product malfunctions, promotions, and billing
- Work to address all customer concerns in a timely and effective manner
- Handle large volume of calls on a day-to-day basis with a sense of calm and good work ethic
- Develop successful tactics to sell products and services to customers
- Work to understand the needs of each customer
Collections Coordinator
AOM Goods and Wholesaler
10.2019 - 10.2023
- Debt Recovery Management: Oversee the collection of overdue accounts, ensuring timely payments and minimizing bad debt.
- Client Communication: Communicate directly with clients to negotiate payment plans, resolve disputes, and answer queries regarding outstanding debts.
- Account Monitoring: Regularly monitor client accounts, identifying high-risk accounts and prioritizing collection efforts accordingly.
- Payment Scheduling: Develop and implement payment schedules, facilitating structured repayment plans for clients.
- Collaboration: Work closely with legal teams, sales, and finance departments to resolve complex accounts and streamline processes.
- Dispute Resolution: Mediate disputes between clients and the company, aiming for mutually beneficial resolutions while preserving business relationships.
- Credit Risk Assessment: Assess client creditworthiness and recommend appropriate collection actions based on financial analysis.
Education
MBA - Supply Chain and Logistics Management
Girne American University
Cyprus 04.2023
Diploma - Business Administration
CIQ
United Kingdom 10.2022
Skills
- Analytical Skills
- Customer relationship management
- Critical thinking
- Quick Learner
- Excellent work ethic
- Networking
- Problem solving
- Team work
Languages
English
Native or Bilingual
Timeline
Late Stage Collections Agent
Northlake Financial
09.2024 - Current
Collections Agent
Bill Gosling Outsourcing
02.2024 - 10.2024
Collections Coordinator
AOM Goods and Wholesaler
10.2019 - 10.2023
MBA - Supply Chain and Logistics Management
Girne American University
Diploma - Business Administration
CIQ